Lead - Transition - BPO

Must have : 

- Valid US Visa

- 3rd Party experience

Immediate Joiner/Notice period Buyout option

Transition Lead

Skill/Role Title :

Transition lead would be responsible for driving due diligence, transition solution development and end to end execution of the transition solution towards migration of new businesses

Skills Required / Role:

1. Excellent program management skills applied to drive multiple BFS transitions simultaneously with varied scope, scale and complexities

2. Architect transition solution development, response to RFI / RFPs, Solution walkthrough and defense during bid cycles

3. Be responsible for the execution of all aspects of transition program from Due Diligence, program initiation through closure

4. Manage program to achieve schedule, cost and revenue targets

5. Ability to manage stakeholder expectations and concerns. Manage issues escalation and Risk Management at program level

6. Direct program activities, conduct reviews, manage change control processes, and communicate status to senior executives within HCL and business partner organizations

7. Excellent consulting skills along with the ability to positively influence stakeholders in a desired direction to achieve defined outcomes with / without direct lines of authority

8. Identify and manage dependencies and impacts among programs across the service transition

9. PMP or other project management certifications will be a definite plus

10. Provide leadership and oversight to highly matrixed teams

11. Setup metric deliverables and reporting effectively to ensure visibility and achievement of goals

12. Audits of ongoing transitions against the benchmark ASSeT framework

13. Work on enhancing the existing Transition framework, tools and automation initiatives as part of the Transition CoE

Band Expected - E5.2/ E6.1

Years of experience required

- 12+ years

Location of role - Noida