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21/04 Kanchan Gupta
Senior Key Account Manager at Impeccable HR Consultants Pvt. Ltd.

Views:85 Applications:26 Rec. Actions:Recruiter Actions:2

Lead - Strategic Accounts - BFSI (7-15 yrs)

Mumbai Job Code: 1083276

Leadership:

- Own the major account planning process and develop performance objectives, sales targets and milestones for weekly/monthly/annual periods

- Formulate the departmental vision and values and oversee their adoption, hence, forming the department's working culture - Assist in the execution of duties of the team members where necessary Strategic

- Drive and develop account-specific growth strategies and approaches along with the team

- Develops solutions that best address consumer needs in coordination with the support functions

Relationship management:

- Build strong and long-lasting relationships with consumers through the creation of long term planning and understanding

- Develop industry relationships with external stakeholders in order to ensure that the business receives constant leads on potential key clients

- Develop and maintain healthy relationships with leadership in order to guarantee smooth delivery of service

- Engage in events, seminars, industry groups & bodies and ensure that offerings remain up to date with the latest best practices in account management

Operational:

- Hold direct responsibility of the highest value strategic accounts and associated revenue targets

- Achieve department's assigned targets for profitable sales volume and business's overall objectives

- Work with the HR team to establish recruitment criteria, conduct interviews, and onboard individuals best suited to deliver on departmental goals

- Develop and drive the adoption of sales processes within the major accounts team

- Mentor & train the team, constantly honing their skills and consequently developing the second line of leadership

Analytics:

- Conduct research and gather data on the consumers, the market, and the competitive environment in order to identify key improvement areas in account maintenance and management

- Develop and implement performance benchmarks and troubleshoot performance gaps of cross-functional teams in collaboration with the respective leadership

- Measure the department's performance, identify areas of improvement and implement findings

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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