Associate Manager - HR & Legal at Crescendo Global
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Lead - Quality Training & Policy Formulation - ITeS (10-16 yrs)
An exciting leadership job opportunity with a Leading Global Leader for a professional holding at least 15 years- experience in Quality Training and Policy formulation. Our esteemed client is looking for a dynamic /smart professional keen/hungry to grow their career in Quality Trainings.
LOCATION : Mumbai
WORK SHIFT : EMEA
YOUR EMPLOYER :
A leading, global firm providing creative and strategic analytics, IT and consulting solutions for the entire enterprise value chain.
- Strategizing and executing end to end quality training & policy across the sites
- Managing the performance of quality, trainings and policy teams across the globe
- Aligning, improving and maintaining the process across the functional skills of quality, training and policy
- Defining and executing the strategies to measure functional scorecard for service provider site
- Executing & enabling the change management across multiple service providers
- Providing recommendations to client for re-engineer existing processes which are broken or not delivering results for operations
- Driving improvement to monitor performance through metric review and statistical inference
- Establishing governance engagements within Service Provider sites and client to communicate execution strategy and provide progress
- Minimum experience of 10+ years in Quality, Training and change management while leading the teams
- Identifying and implementing process improvement opportunities
- Managing and growing global teams, while keeping pace with changing policies and standards
- Exceptional communication and influencing skills
- Experience of managing process improvement frameworks or process maturity models
- Experience of working in global culture as well as working with global teams while ensuring change policy and standards
WHAT IS IN STORE FOR YOU?
- An opportunity to define, lead and coordinate the Quality, training & change management of the company.
- Liaise extensively with global stakeholders
- A high-performance culture with phenomenal career progression.
- Fast track career growth.