Lead Planner - Supply Chain/Demand Planning/Inventory Management - Logistics Business

Manage team

- To work with internal and external clients to deliver on specific metrics / goals as set by internal / external client management

- Deliver on KPIs like fill rate, inventory targets, forecast accuracy for supply chain for clients.

- Participate in client meetings for active collaboration and delivery of services. Be proactive in communicating with client.

- Collaborate with internal solutions and other delivery excellence teams to create a world class delivery experience for our customers

- Maintain a high level of customer satisfaction score by exceeding on expectations proactively.

- Proactively identify value initiatives and drive them to closure with measurable impact.

- Lead various projects cutting across multiple delivery teams to create organization

- Manage client escalation

Domain Skills:

- Understanding of various supply chain processes like forecasting, supply planning, distribution planning, inventory management

- Should be able to analyse large sets of disconnected data applying statistical techniques like regression, correlation from a supply chain standpoint.

- Brief exposure (Academic) to Operations Research optimization techniques like Linear Programming and Optimization.

- Working knowledge of MS excel is a must ( Pivots, charts, trends, lookups )

- Exposure to advanced tools like SAS, SPSS, MATLAB, R will be an added advantage

- Working knowledge of MS Power point