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25/05 Priti Goyal
Founder at Serving Skill

Views:2445 Applications:117 Rec. Actions:Recruiter Actions:1

Lead - Order To Cash - BPO (9-20 yrs)

Bangalore Job Code: 702066

Job Title: OTC Lead

Location: Bengaluru


- Graduate or MBA (Finance) with strong knowledge in OTC function. 

- 15+ years of experience in a reputed company. 

- Should have experience in end to end O2C process like Billing (product billing, service contract billing, billed work billing, Integrated Billing), cash application, collections, dispute resolution etc 

- Should have experience in leading large teams in the accounting/finance domain 

- Should have had managers of teams reporting to him/her in the past and should have worked in an operations environment. 

- Global experience desirable 

- Should have worked in a process driven environment 

- Good communication and presentation skills 

- Senior leadership interaction skills 

- Strong relationship management skills

Assigned Role:

Job Description:

- Manage and continue to build the accounting and finance operations that will support Client deliverables and the client objectives & priorities. 

- Manage any future transitions from the Clients 

- Manage relationships with Finance and business leaders in the different Client business units across the globe 

- Operate as a trusted advisor to the business. 

- Overall responsibility to budgeting and financials management of the OTC tower 

- Play an integral role in continuous improvement of reporting processes 

- Developing relationships with the business and ensuring that span adds maximum value 

- Manage ad hoc project work of Client and Accenture 

- Responsible for the timely and accurate delivery of service levels. This includes responsibility for the delivery of various Reports - internal + to clients. 

- Responsible for resource management and on-going grooming of the resources in the span 

- Demonstrate strong Customer Service ethic in the team through active communication, regular updates & meetings. 

- Develop leaders and teams that can shoulder high levels of responsibility by coaching, mentoring and motivating.

- Identify capability gaps & ensure that the resources required to bridge the same are provided.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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