Lead/Manager/Principal Lead - Transition/Organisational Change Management - Consulting Firm

Position: OCM Transition Lead, Manager/Principal Lead

Experience: 10-15 years

Location: Bangalore

Industry: from BPO/IT preferred

- Senior and hands-on organizational change management skills from previous project engagements including at least three global transitions to a new service provider

- Experience driving multiple projects from an OCM point of view with a positive change mindset as part of a complex organization with a high number of internal and external stakeholders

- Experience defining and driving an OCM strategy, while at the same time being swift and pragmatic in translating the strategy into tactical measures that are being executed

- Great organizational skills are mandatory; project management background advantageous

- Experience defining and establishing Teams Sites

- Experience executing change impact interviews and analysis with key stakeholders, producing detailed assessment and delivering executive summary for case for change

- Experience with stakeholder engagement activities and change communications best practices in the marketplace.

Education

- Graduate degree in the field of Communications, Organizational Change Management, Human Resource Management, Business or another related field
 
Duties & Responsibilities :

- No travel required at this time, but client may require some on-site work effort (as travel health concerns decrease over time)

- Demonstrable working knowledge of MS-Office suite of software applications and tools, including Microsoft Word, Excel, PowerPoint and MS-Outlook

- Establish OCM strategy from scratch with all associated deliverables.

- Obtain Steering Committee endorsement.

- Execute Change Impact Assessment (CIA) with prioritized stakeholder groups, deliver case for change and other deliverables

- Act as an OCM integrator across project functions (ie., Provider Team, Client Team, HR, Comms, OCM, Learning, Legal, PMO etc.), and geographies (ie., regions, countries, locations)

- Establish site specific OCM plans and communication strategy.

- Develop and maintain OCM program requirements specific to Sourcing Strategy, Transaction, Transition and/or Transformation initiatives.

- Project manage and lead small to mid-size engagement for Enterprise Change Solution clients including Provider-led initiatives.

- Advise clients, build relationships, and collaborate with Enterprise Change Leadership

- Lead OCM activities such as stakeholder interviews, communication, impact, risks and readiness assessments.

- Lead communication of strategies or messages from senior leadership

- Enable the identification and collection of changes and potential impacts to stakeholder groups; recommend how to address risks and increase anticipated adoption rates.

- Establish and recommend communication strategy (including creative ideas for key messages, digital social/content collaboration tools, communication processes, other)