Lead - Location Head Operations (Manager level)
Job Purpose :
- The role incumbent will be responsible for running the backend processing of all customer loan interactions.
Role :
- Set up and manage end to end front end operations for all asset products for the city/location.
- Quick and Detailed data entry operations
- Document Verification Management - Maker checker operations
- Document Scan and Upload Management
- Ensure adherence to all front end operations process in collaboration with other functions like sales, credit, customer service, collections.
- Ensure process & people efficiencies of highest standards enhancing the customer experience
Qualification & experience :
Years of experience : 5-8
Mandatory Qualification : preferably MBA
Essential skills :
- Should have worked on - Front End operations processes for assets
- Technology skills
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