IT Contract Governance & Audits lead

Description:

Job Description:

- Governance lead / Manager creates and amends IT contracts. Contract managers

- Write up IT contracts related Scope, SLAs and relevant annexures. Governance Lead / Managers oversee IT contracts, perform contract audits, create improvement plans with partner. Work with internal IT team and partner team for drafting new RFP, contracts & amendments as necessary.

- Supports internal IT team for any new contract, needs to understand the advantages and pitfalls of contracts and be familiar with a plethora of contract details.

Responsibilities:

- Create, analyze, and execute IT contracts for various transactions

- Build and maintain relationships with partners internal IT team and other business connections

- Maintain contract-related documents and correspondence

- Present contract information to relevant parties.

- Troubleshoot contract-related problems, such as breach of contract with analytics e.g.: Reviewing SLAs, measuring contract scope, delivery timelines etc.

- Keep track of contracts and extend, renew, or close them out

- Perform contract audits & prepare contract compliance dashboard.

- Work cohesively with partner to prepare improvement plans

- Stay informed about changes to relevant IT rules and regulations

Qualification:

Combined 10+ years' experience in IT Operations and Service Management with 2 years in a leadership role (IT Governance in equivalent industry)

- IT Governance certification (Cobit-5)

- Strong experience or understanding of the service management and IT Governance standards within the context of service development and service operations & Governance

- Experience with the DevOps & Governance model

- Strong experience with the Microsoft Office suite, including the ability to build and maintain reports and plans.

- Strong technical knowledge of application and IT systems at all layers including commercial software, cloud-based, and custom applications, middleware, operating systems, databases, servers, networks, and virtualization technologies.

- Strong understanding of business objectives, drivers, principles, and related technology solutions.

- High degree of autonomy and drive, with full ownership of the work

- Proven ability to communicate and collaborate effectively with people at all organizational levels

- Excellent verbal, written, presentation communication & interpersonal skills

- Bachelor's Degree in engineering or equivalent experience

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