Lead - Inside Sales - B2B eCommerce Platform - IIM/ISB/MDI/FMS/IIT/NIT/BITS

Lead - Inside Sales

Roles & Responsibilities:

- Deploy industry based best practices on improving effectiveness and efficiency of the inside sales team

- Work closely with marketing team for activation activities and lead generation

- Responsible for customer acquisition (Registration and Onboarding) and overall customer acquisition cost targets

- Sales targets for new on-boarded customers

- Mentor, groom and lead a high performing team

- Work hand-in-hand with customer success team for smooth transition of clients for repeat sales with minimal drop outs.

- Assist customers through their credit application journey

- Understand, categories and analyze reasons for non-conversion and lead generation to conversion ratios and be responsible for designing and maintaining related metrics

- Provide structured and specific feedback to category and product teams for prioritizing category expansion and product development

QUALIFICATIONS & COMPETENCE REQUIRED:

- Engineer+ MBA from premier institute. - mandate

- 8+ years of managing Inside sales team and experience in B2B segment

- Experience in leading and managing teams

- Strong communication & interpersonal skills

- Self-starter and driven

- Strong data-based decision-making approach

- Language Skills: fluent in English.

Requirements:

- Candidate should be open to travel for business requirements

About the Company:

- The company is a B2B e-commerce platform for steel consumers, connecting micro, small and medium enterprises with steel distributors. One can purchase steel at competitive prices, with doorstep delivery at the click of a button.They aspire to bring transparency & competitive pricing, trust, quality product, timely delivery, and after-sales support in steel purchases. The platform shall also facilitate financing solutions and credit offers by banks and distributors for MSME's steel purchases on the platform.