Lead - HR Service Delivery

- Lead team of People Advisors and Client Account HRs

- Ensure career planning and development for employees

- Design and implement local employee engagement and recognition programs in line with the entity strategy

- Deliver employee Orientation and Integration

- Execute key HR processes within Field HR, i.e. performance management, exit management, grievance management and career moves through internal role posting

- Coordinate, deliver, prioritize and manage escalation of all activities executed by the Location HR and People Advisor teams

- Ensure optimal deployment of Field HR talent across all Diamond/Global/Foundation clients and that the HR teams aligned to these clients are delivering services effectively

- Work closely with the Global People Programs Lead on programs and initiatives and with the People Advisor team to ensure that processes and programs and driven out and implemented on the ground within the respective project sites

- Plan and deliver training, coaching and mentoring required

- May provide end to end service delivery of all Mobility Services at a global level and accountable for coordination, delivery, employee satisfaction, prioritization and escalation for HR activities related to mobility services at a global level.

- Work with the GlobalUnit CoE Interlock process owners to improve the end to end HR delivery processes