PRIMARY DUTIES AND RESPONSIBILITIES
Investigations of Team Members and Third-Parties
- Execute investigative tactics regarding allegations of misconduct brought against the team members, leaders, vendors, factories and other third-parties, which may include:
- Review and assess initial allegations and complaints to determine if sufficient predication exists to initiate an investigation
- Determine appropriate investigative scope and objectives, and formulate a comprehensive and efficient investigation plan
- Execute various data and information gathering techniques, including query and analysis of company records, organisations systems, and internal company communications
- Conduct in-person and virtual interviews of reporting parties, victims, witnesses and subjects, including field interviews (factories and vendors)
- Analyze investigative evidence and findings to determine if an allegation has been substantiated
- Hold highly sensitive information in confidence
- Obtain evidence (information, statements, and records) in various locations including domestic and international offices, factories, and other third-party facilities
- Capture critical moments, evidence and forensic reviews within a comprehensive report that is actionable and conveys the full investigative contribution
- Communicate investigative results and risk mitigation effectively to enable business partners to make informed and responsible decisions for Organization and its guests
- Educate business units on risks that impact or have the potential to impact their organization, requires frequent and scheduled engagement with business partners and leaders throughout the region
- Reinforce integrity requirements with organization team members / business partners
Team and Self Development
- Demonstrate the highest level of integrity and ethics
- Take ownership for personal development through continuous learning and proactively seeks new opportunities that will help build knowledge and improve skills
- Maintain close working relationships with partners that are critical for successful investigations and remediation efforts (Ethics, Human Resources, Employee Relations, Owned Brand Sourcing, and Corporate Security)
- Develop and/or maintain solution-focused business relationships with various partners regardless of their title, level, geographic location, background, or experiences
- Establish and monitor performance metrics to determine the effectiveness of Global Investigations programs
- Visit offices and factories to create strong relationships across borders
Brand Development and Management
- Promote the Global Investigation team's focus areas and Corporation's Vision, Mission and Values
- Develop and sustain a strong Global Investigations brand throughout the organization
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