Lead - Employee Journey - Wholesale Banking Product - Bank

We have an opening for Lead Employee Journey with a MNC Bank.

Experience of Wholesale Banking products is mandatory.

Location: Mumbai

Roles and Responsibilities:

- With the aim of enhancing, identify and define opportunities through employee journeys. Guide stakeholders from across functional boundaries on journeys from conception to realisation.

- By using the right digitization, question the status quo, break down barriers, and rethink process, process modifications, and reengineering

- Recognise the tools, policies, and procedures that govern our company operations.

- Demonstrate empathy for our people, then assess the impact, resistance, and dangers of change. putting in place appropriate change management techniques to handle them.

- An effective feedback loop with staff. To continually enhance and better the trips made by employees

- Applying the agile methodology's 4D (Discover, Define, Design, and Deliver) metrology

- Create and monitor work schedules to fulfil the journey's objectives.

Desired Skills:

- Experience with corporate banking and digital innovation in a credit project is preferred but not necessary.

- MBA/CA preferred