Lead - Digital Payment Fraud Prevention
1. Drive adoption of Digital channels specifically Mobile Banking for servicing needs in line with the corporate digital engagement expansion plan.
2. Analyzing the utilization of various Financial and non-financial transactions available in mobile banking app and devising and implementing suitable strategies to increase digital engagement of the customer.
3. Must have worked in the FinTech / Payments / Banking Platforms / Products / Projects.
4. Analyze business and technical requirements to form efficient and scalable architecture design that are value adding to both the clients and FinTech businesses
5. Design and drive the digital capability roadmap by liaising closely with relevant business and support functions and closely tracking the competitive and regulatory environment.
6. Key focus areas will be across front end changes (i.e. client facing capability rollouts), backend digitization to drive cost efficiencies and capabilities to enable our front-line teams.
7. Client facing changes will be a combination of sales related capabilities as well as engagement and servicing.
8. Will be responsible to implement projects in line with the Bank's project management framework.
9. Will be responsible to ensure compliance with the Group Digital GPS for internet and mobile banking and all new capabilities implemented
10. Ensure compliance with the Bank's IT security, Client authentication and privacy controls.
11. Work with an ecosystem of partners to offer capability solutions, expand digital distribution and augment the offer with third party services through partners.
12. This role is a key lever for expansion of our digital capabilities and the related ecosystem to ensure we embed the digital offering into the core value proposition of the products and services we offer our clients and relevant prospects.
13. Regular monitoring of the Product uptime and ensure that downtime issue are resolved at the earliest
14. Review of use cases and their results and making final execution plan with IT/Product team.
15. Research emerging technologies, innovations and latest product/process improvement launches in BFSI sector , and generate actionable ideas / concepts (use cases)related to these upcoming technologies
16. Co-ordinate with different teams like, Product team, Marketing, Audit, Compliance, Legal and ensure their approvals for product launch and execution.
17. Responsible for creating, sizing and prioritizing user stories for the squad to deliver on daily basis
18. Defines product requirements and makes sure they are complete, integral and consistent
19. Identifies, assesses, monitors, controls and mitigates risks to the project(s); effectively and collaboratively resolving them
20. Familiarity with procedures, policies, products and services of a financial organization.
21. Knowledge of related risk and audits.
22. Ability to work within deadlines/customer demand.
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