- Develop strategies to track the Key Performance Indices for Business through dashboards
- Generate valuable business insights based on the platform data and be instrumental in creating marketing and operational efficiencies for scaling up business
- Develop performance score cards using statistical tools to predict behavioral outcomes on the platform.
- Collaborate with business, product, technology and operations teams to identify opportunities for process improvements, & recommend system modifications.
- Select, configure and implement analytics solutions.
- Define appropriate analytics models in addition to identifying and readying relevant data sources for analysis
- Gradually lead and develop a team of data analysts & data scientists as per the Organization's need.
- Oversee all analytics operations to correct discrepancies and ensure quality.
- Extract reports from multiple sources (e.g. Business, operations, IT, customer feedback)
- Build systems to transform raw data into actionable business insights.
- Use AI/ ML to generate business insights and and improve operational efficiencies.
- Keep abreast of industry news and trends.
- Good communication skills
- Knowledge of Excel, Python, R and SQL; familiarity with business intelligence tools (e.g. Power BI, SAS, Google Analytics, Adobe Analytics etc)
- Analytical skills and strong organizational abilities
- Attention to detail.
- Problem-solving aptitude
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