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Lead - Business Excellence - BFSI (2-5 yrs)
The candidate will be responsible for Business Process Management and Re engineering by closely working with the relevant business and functional units
- Mapping business requirements and translating these requirements into functional and technical specification documents Identify processes for re-design, create business processes from scratch along with the business teams, identify existing process bottlenecks and streamline the same and suggest a recommended course of action by identifying modifications to existing processes
- Mapping business requirements and translating these requirements into functional and technical specification documents
Key Accountabilities :
- Set up Process as per Business defined objectives
- Drive Operational efficiency
- Improve Experience of Customer Facing Processes
- Drive Automation of critical Impact processes
Required Experience:
- Experience in Business Process Management/Re engineering
- NBFC/BFSI experience is a must
- Six Sigma certification and work ex in a quality management firm will be an added advantage (not mandatory)
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