Landmark Group - Lead - eCommerce Marketplace - Homecentre - IIM/ISB/MDI/FMS

Ecommerce Marketplace Lead- Landmark Group(Homecentre)

Job Description: Marketplace Lead

Introduction :

Offering outstanding value, quality products, and exceptional customer experience, Home Centre is one of the largest omnichannel retailer for home furnishings in the Middle East, North Africa & the Indian sub-continent. Established in 1995 with its first store in the UAE, today Home Centre has a wide network of 123 stores & online presence, across UAE, KSA, Bahrain, Egypt, Kuwait, Oman, Qatar and India. Easy to navigate and serving as a one-stop solution for all home furnishing, the Home Centre ecommerce platform provides customers an extensive range of over 14,000 products at the tip of their fingers.

About the Role :

- Homecentre is looking to enhance its product offering to customers on its online platform by connecting with suppliers who are based in GCC and providing them with a platform to sell. The ideal candidate for this role is expected to define the roadmap for the growth and development of the seller network while collaborating with cross-function teams such as merchandising, marketing, supply chain, finance, and digital.

- Key traits that are essential for this role include an inherent passion for developing a business model from scratch, the ability to work with a high level of flexibility and uncertainty, data and metrics-driven approach to business and stakeholder management. The candidate is expected to be detail-oriented, comfortable with meeting tight deadlines, and willing to go the extra mile to meet business objectives.

Roles & Responsibilities :

- Define a strategic roadmap for building and growing a Home marketplace in GCC

- Define drivers for the success of the channel, including criteria for seller & assortment selection, metrics to be targeted to enhance customer satisfaction and overall profitability of the channel

- Set financial and operational KPIs for the marketplace for the next 3 years. Be the P&L owner for the marketplace driving revenue and margins

- Identify opportunities, evaluate their business feasibility and devise a go-to-market approach for each opportunity

- End-to-end ownership of all marketplace processes and operations, to ensure a best-in-class experience for sellers at every stage of the partnership

- Evaluate the performance of the channel, by identifying opportunities to enhance metrics as well as correcting areas of under or non-performance with well-defined action plans

- Develop and lead a team of business development managers, account managers and content executives to onboard a curated set of sellers and manage their relationships

- Collaborate with a diverse set of teams, including platform merchandising, supply chain, technology, finance, and marketing among others to ensure seamless business operations

- Deliver on monthly and annual channel targets including GMV, NPS, and Profitability, by achieving required seller network growth and optimizing operating costs

Requirements :

- Master's degree in business/math/commerce from reputed universities; MBA from top B-schools is a plus

- 8+ years of experience in a marketplace setup with functional experience in vendor & category management, developing and leading programs and managing large teams; experience in GCC market or Home category is a plus

- Proven experience in creating business plans & forecasts, budgeting for plans, conducting business reviews with stakeholders and driving on-time execution of aligned plans

- High entrepreneurial drive and excellent problem-solving skills

- Sound understanding of technology and product management skills related to a marketplace platform

Others :

- Company: Homecentre, Landmark Group

- Designation: Marketplace Lead

- Reporting to: Head of E-commerce

- Seniority Level: Senior

- Location: Dubai, UAE

- Job Type: Full time