KPMG - Senior Analyst - Research & Benchmarking

About us - 

- KPMG is a global network of professional services firms providing Audit, Tax and Advisory services. We operate in 154 countries and territories and have 200,000 people working in member firms around the world. The independent member firms of the KPMG network are affiliated with KPMG International Cooperative ("KPMG International"), a Swiss entity. Each KPMG firm is a legally distinct and separate entity and describes itself as such.

- The position in discussion is with Capability Hubs (CH) team at KPMG Global Services (KGS), which is KPMG's knowledge services hub and is an integral part of the firm's strategy to enhance innovation, build scalability, and improve profitability.

- KGS- CH is integral to the firm's strategy of enhancing innovation, building scalability and improving profitability. This Unit is currently 750+ members- strong capability.

- KGS CH has been offering deep insights and solutions to KPMG's practitioners across service lines viz. Audit, Tax and Advisory -(Deal Advisory, Management Consulting and Risk Consulting) globally.

Roles and responsibilities - 

We are recruiting for a Senior Analyst in the Benchmarking team.

Working as a Senior Analyst in the team, your responsibilities will include:

- Contribute to research and benchmarking assignments - either as a part of an ongoing client engagement, or as a part of business development efforts conducted by the entity

Conceive, design and execute benchmarking request on:

- Sound understanding of the pricing models (for ex. Time and material model, personnel model and contract model) in ITO or BPO contracts; benchmark pricing data from multiple contracts and drive actionable insights for clients

- Understand and analyze the components of the rate cards

- Have an understanding of organizing large data sets so as to make scalable data repositories

- Be able to apply his/her understanding of process maps to work on some of the other corporate functions (such as Finance, HR, Procurement, etc.)

- Benchmarking of support functions, salary, cost benchmarking, and vendor assessment from a business perspective

- Analysis of income statement, balance sheet, cash flows, ratios, segment performance, etc.

- Competitors: comparative performance of companies on financial and operational KPIs, relative strengths and weaknesses, etc.

- Use primary/secondary research to gather and analyze data and summarize findings in PowerPoint reports

- Work closely with advisory teams to provide meaningful benchmarking reports in a cost-effective, timely and fact/data based approach

- Conduct benchmarking studies to determine external performance levels and performance trends in various areas and identify the gaps for the client and propose performance improvement areas

- Prepare client deliverables (MS PowerPoint, MS Excel, MS Word) - prepare client ready presentations that are well structured, logical and clear to understand

- Undertake exhaustive research for deliverables and triangulate information and data points from various data sources

- Suggest alternative data sources/research methodologies, suggest proxies and run creative queries to fetch difficult to obtain data

- Logical thought structuring and ability to draw insights/so- what's in simple to mid-complex projects with guidance

- Articulate findings through use of clear, concise, and grammatically correct business English (both written and verbal)

- Ability to develop simple bespoke frameworks to represent research and offer innovative ways of presenting information

- Proactively seek guidance to decode scope requirements and ask relevant questions to get to the big picture

- Proactively use past learning to connect dots, offer innovative ways of presenting information and develop simple bespoke frameworks

- Meet all internal/external timelines and provide solutions in case of delays

- Adequately assist project lead on client calls

- Work reasonably independently, with appropriate supervision and guidance from Team Lead/Assistant Manager/Manager

- Work collaboratively with onshore KPMG teams in the development of and delivery of presentations and key findings

Essential skills required

Technical skills:

- Understanding of the IT or Finance processes in an organization, especially on the IT /F&A outsourcing/offshoring operations

- Intermediate to advance Proficiency in MS-Office

- Intermediate/Advanced MS-Excel, MS-PowerPoint and MS-Word

- Knowledge of data analytics and visualization tools (Alteryx, tableau, Qlik Sense, SPSS, SAS etc)

- Knowledge of VBA and Macros

- Experience in doing data analysis, preparing reports, thought leaderships, media articles, industry landscapes, company analysis and regulatory updates

- Ability to synthesize qualitative and quantitative data quickly and draw meaningful insights

- Primary/secondary research and benchmarking proficiency in using specialized databases and free sources

- Strong numerical, analytical and strategic thinking skills, and sound business / commercial acumen

- A pragmatic approach to analysis and problem solving; ability to drive through to an outcome in circumstances of complexity and ambiguity

- Ability to assess technical information to distill key strategic insights and convey these succinctly, clearly and confidently, verbally and in written form

- Proficiency in using specialized databases and free sources

Behavioral / team skills - 

- Personal drive and positive work ethic to deliver results within tight deadlines and in demanding situations

- Excellent written and verbal communication skills

- Attention to detail

- Prioritization and effective time management skills

- Effective team player

- Ability to handle client communication

Education / professional qualifications: MBA/M. Tech

Prior Experience:

- The candidate must have 1-3 years of relevant experience in a similar role, particularly in a leading outsourcing and consulting firms (e.g. Third Party Service Providers of IT and F&A such as Accenture, WIPRO, TCS, IBM, Cognizant, Capgemini, HCL etc) IT Consulting / Benchmarking firms (ISG, Everest, Gartner etc) leading research houses.

- Experience working with international clients