- Strong analytical and problem solving skills

- Ability to build complex financial models and business cases

- Experience of executing projects in the area of shared services and outsourcing, frame strategy / feasibility phase to design and implementation

- Excellent knowledge of any one of the processes-finance, procurement, HR, IT operations

- Relevant knowledge of various sourcing models and related leading practices

- Strong presentation skills, both oral and written, to clearly communicate solutions and recommendations to the client

- Excellent communication skills and ability to interact with senior clients (CXO level)

- Collaborative work-style and ability to work in a team

- Ability to multi-task and work within demanding timelines

- Assist clients in designing and implementing the right sourcing model, including but not limited to shared services, outsourcing and global business services models

- Assist clients throughout the entire spectrum of Shared Services transformation journey-including feasibility study, business case analysis, target operating model design, FTE sizing, location selection, SSC design and build out support, service management support, transition management, process review and continuous improvement

- Assist clients in taking the most effective outsourcing decision through RFP development, vendor evaluation, contract negotiation, portfolio rationalization, benchmarking and end-of-term support

- Act as a team leader on client-facing projects and take full responsibility of planning, resourcing and delivery; guide the team in every phase of the project and ensure the delivery meets client expectation

- Assist with designing proposals for large managed services pursuits

- Effectively engage with client counterpart in discussions related to the project delivery and provide new perspectives / insights

- Assist in and contribute to various firm level initiatives, including business development, development of tools and methodologies, thought leadership materials and points of view

- Monitor performance of team members and provide constant guidance, constructive feedback and opportunities to explore new areas

- Network to build professional relationships within and outside the Firm

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