23/08 Megha
HR at Kotak

Views:1980 Applications:280 Rec. Actions:Recruiter Actions:37

Kotak Life Insurance - Senior Manager - Operations (5-10 yrs)

Mumbai Job Code: 485264

Qualification : MBA Full Time

Minimum : 5 yrs of Exp

Purpose of the Job :

Overview the below mentioned key functions of CPC.

- New Business Rework & Refund Unit

- Handle the following area's for the above mentioned functions of CPC

- Handle all New Business related matters of the Company. In brief the below critical New Business areas which needs to be handled

- ETE handling of New Business Rework- vendor-other departments-new business.

- All Proposal Payouts (Like customer not taken up case, Company not taken up cases.)

- Requirement processing (requirement raised at company level, requirement received from the customer)

- Managing New Business helpdesk for sales & branches with quick & quality response

- Internal Risk & Quality Team

- Handle all Legal and Compliance matters for all New Business matters and ensure zero non-compliance.

- Handle all Financial, Process and Compliance Risk of the Department

- Ensure completion of all projects as per the Project timelines and ensure the quality of the projects undertaken.

- Drive Process improvements on a continual basis.

- Preparation the budgets for all the Departments.

- Ensure the department cost is within budget

Additional Duties :

- Ensuring smooth processing of New Business Activities and achieving the agreed TAT and SLA with Sales.

- Handling New business Rework for the company- vendor-other departments-new business.

- All Proposal Payouts (Like customer not taken up case, Company not taken up cases.

- Requirement processing (requirement raised at company level, requirement received from the customer)

- Managing New Business helpdesk for sales & branches with quick & quality response

- Driving quality in all in order to improve company level rework.

- Ensure all activities are done within the prescribed IRDA TAT and as per the prescribed IRDA regulations

- Handle the rework refund team of 15 Members and 5 off roll team members.

- Drive reduction of Stale Cheques at Company Level.

- Reduce the per policy cost of NB processing.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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