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HR at Kotak Life Insurance
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Kotak Life Insurance - Chief Manager - Policy Servicing (5-10 yrs)
POSITION NAME : Policy Servicing - Chief manager
DESIGNATION : Chief Manager
DEPARTMENT : Policy Servicing
REPORTING POSITION : Assistant Vice President
OBJECTIVE OF THE ROLE:
Handling a team of professionals dealing in policy servicing of customer request and customer pay-outs along with active involvement and driving Strategic projects.
KEY RESPONSIBILITIES :
- Maintaining TAT and accuracy on payments
- Driving critical project - Cost projects, Unclaimed drive, Stale cheque
- Smooth Outsourcing of PS activities
- Handling IT projects & system set up - CRM system
- Risk Management and analysis
TOTAL :
INTERACTIONS :
Internal Relations: Stakeholders of OPS & Non-Ops dept
External Relations: Vendor Management
REQUIRED QUALIFICATION AND SKILLS :
Educational Qualifications: Full-time MBA
Work Experience: Min 5 years of exp, preferable Insurance industry else Ops profile in other industry.
Another skill set:
- Good communication and command over the language
- Good Leadership qualities
- Exceptional Handling skills and resolving issues
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
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