Posted By
Posted in
Banking & Finance
Job Code
1512559
- Thorough knowledge of Branch Banking processes/systems/controls / digital banking and trends observed with respect to digital/cards and other banking frauds.
- Good rapport and connection with Law authorities in the region.
- Thorough knowledge on regulatory requirements on handling frauds
- Raise queries/alerts to the concerned for appropriate action and mitigate the risks.
- Liaising with Branches, various departments, vendors, banks, wallet companies for logical closure to alerts/ queries raised and ensure recovering disputed amounts.
- Sending rejection letters to the customers for the fraud cases reported
- Immediate action on the Unusual Event raised and ensure end to end investigation and closure within required TAT.
- Recommend Process changes basis learning
- Tracking & follow up on the Unusual Events & Incidents to ensure timely closure
- Analysis & creation of Dashboard on Unusual Events, Incidents, etc. for submission to Mgmt.
- Regular updating of NCIF & CIBIL
- Handling internal as well as external communications
- Excellent written and oral communication skills
Job Requirement
- Minimum 4 years of work experience in Digital investigation Role and around 10 Yrs of overall Banking experience
- Strong analytical, communication & follow-up skills
- Good knowledge of Ms Excel, Ms Word & PowerPoint
- Capability of pre-empting risks & trend and eye for details.
- Should be Self-motivated & takes initiatives Capability of pre-empting possible violation of KYC /controls/processes
- Capability of pre-empting risk lines & trends through data.
- Strong follow-up ability & keenness/ Proficient in Excel.
- Good presentation and networking skills.
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Posted By
Posted in
Banking & Finance
Job Code
1512559