Kone - Salesforce Architect - Salesforce Marketing Cloud

Salesforce Architect Salesforce Marketing Cloud

Position : Salesforce Architect - Salesforce Marketing Cloud

Location : Pune/Chennai (hybrid working)

Experience : 10 to 18 years

CTC : up to 55 LPA

Keywords : Salesforce Architect, Salesforce Application Architect, Salesforce System Architect, Salesforce Technical Manager

- Marketing Cloud experience is a must.

Main responsibilities :

- Owns the technical solution and related configuration within his/her area of responsibility

- Accountable for technical designs and implementation prior to build or changes in production

- Controls that all changes are recorded and that the change management process is followed

- Defines together with Solution design owners the optimal configuration with maximal utilization of out-of-the-box functionality (vs KONE-specific customization)

- Gives guidance to external parties in implementing technical solutions (configuration and custom code)

- Owns technical documentation related to solutions he/she is responsible for

- Works closely with development and operation teams

- Establishes configuration and development guidelines & supports process development in areas he/she is responsible for

- Supports in defining data models & and controlling data integrity for the solutions he/she is responsible for

- Supports AMS (Solution Lead) and IT Service/Change/Release Managers in problem management

- Discovers/explores new off-the-shelf capabilities for platforms in their area of responsibility

- Supports solutions license management

Skills, Education, and Experience :

- M.Sc. degree or equivalent

- Minimum professional experience of 12 years with a minimum of 8 years in Salesforce

- Expertise and hands-on experience in Salesforce Marketing Cloud and knowledge of Customer Data Platform(CDP)

- Expertise in SSO, user authentication, etc.

- Experience in Sales Cloud and Service Cloud will be an added advantage

- Good knowledge of handling & simplifying Salesforce data integration designs with backend systems like SAP, IoT, etc.

- Should possess Salesforce App Builder and Developer certification(s). Other Salesforce certification(s) is an added advantage

- Demonstrated track record of evident achievements from previous positions held

- Experience with ITIL processes

- Experience in leadership and matrix organizations

- Experience with supplier collaboration/collaboration with AMS partners

- Experience in working in an international environment with stakeholders distributed globally

- Excellent stakeholders' communication skills (both written and oral)

- Excellent Change Management skills

- Analysis and Problem-solving

- Excellent collaboration and communication skills in English

Note : Salesforce Developers are not applicable to this role. Hiring for Architect role