Purpose - Help Organization / BU / Accounts / Projects deliver excellence by effective leverage of knowledge and best practices

Help Projects reduce cost, improve quality and productivity through adoption of KM systems and practices

Job Responsibilities - 

- Benchmarking: Continuously scan the business and technology environment to identify ideas and opportunities for improving KM Maturity (in terms of Platform, Tools, and Processes) within the organization

- Internal Consulting : Analyze business processes and scenarios within Business Units or Practices to understand KM needs and design / implement suitable KM solution (in terms of framework/approach, systems, processes and culture)

- Requirements Gathering: Apply tools like Design Thinking to interact with users and gather business needs and detail out requirements

- Design, Development and Implementation: Work with the technical team to architect, develop and implement solutions

- Training: Provide training and demo to Users on KM processes, platform and features

- Reporting: Develop reports and presentations for leadership

- External Consulting: Conduct mindshare workshops on KM for customers; envision solution for customers based on business challenges; provide KM inputs for business proposals

Skills required - Sound understanding of IT consulting / services processes

- Knowledge in the broad areas of quality, business excellence, knowledge management, and innovation

- Ability to understand industry domains (banking, insurance, etc.), service lines (application development, support, testing, etc.), and technologies (digital, automation) and develop customized KM solutions

- General Knowledge of Product Management / Product life cycle management

- Knowledge of basic Data Analytics

- Excellent communication skills

- Ability to work with multiple stakeholders / teams and achieve results in a collaborative manner

- Strong analytical and creative thinking skills

- Ability to quickly learn new things

Domain Knowledge Should have basic understanding of the IT / Consulting process and SDLC

Knowledge of KM, Innovation, Quality, Change Management, Organizational Behaviour - desirable

Academic Credentials B.E. / B.Tech (engineering degree preferred), Post Graduation (M.B.A / MTech) is desirable.

Work Experience Minimum of 12+ years with relevant experience in IT industry; experience in Knowledge Management, Business Excellence, or Innovation desirable

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.