KNOLSKAPE - Solution Consultant

KNOLSKAPE is a Modern Workplace Learning company that uses experiential technologies to accelerated learning, transform employee experience and boost productivity across four key areas: Leadership Development, Sales Effectiveness, Digital Transformation and Frontline Development. More than 200 clients in 17 countries have benefited from KNOLSKAPE's award winning experiential solutions. Using business simulations, gamification, mobile, social, artificial intelligence, virtual reality and machines learning, KNOLSKAPE delivers transformative learning experience for the modern learner, rich analytics for the HR teams and improved performance for the organization. KNOLSKAPE is a 110+ strong team with offices in Singapore, India and the UAE, serving a rapidly growing global client base across industries spanning banking and finance, consulting, IT, FMCG, retail, manufacturing, infrastructure, pharmaceuticals, engineering, auto, government and academia. KNOLSKAPE is a global Top 20 gamification company, recipient of Brandon Hall awards, and has been recognized as a disruptor in the learning space by Bersin@Deloitte.

Reports to: Solutions Lead Regional: India Head

Role Description:

- The Consultant will focus on designing and delivering KNOLSKAPE leadership and digital solutions for our clients and advise them on the best solution for organizational needs.

- The Consultant supports our business development teams by offering in-depth advice in sales meetings and client proposal. The Consultant has accountability for implementing and measuring the effectiveness of delivered solutions of this position is to meet client business needs and to develop and implement strategies to increase sales revenue that represent the full range of our solutions. The consulting with clients may be around defining business drivers, competency mapping, and pinpointing the learning need based on the organizational challenges. The Consultant will be active in delivering both assessment & development solutions and sometimes may include facilitating workshops.

Major responsibilities include the following:

- Responsible for the Net promoter Score from the client

- Deliver/implement client projects requiring in depth knowledge of KNOLSKAPE's core technologies (virtual assessment centers, learning and development, organization development, coaching and development).

- Ability to identify and spot opportunities for account mining and help sales team in converting the leads into revenue.

- Close the feedback loop with KNOLSKAPE's product, sales and solution teams.

- Design, develop and deliver business-focused L&OD solutions.

- Assist in controlling cost and managing project profitability.

- Provide high level, integrated consulting to assist clients in evaluating/implementing our solutions. Develop long term business relationships with clients.

- Collaborate with internal team members for project execution.

- Provide support to sales teams in sales proposals and presentations requiring in-depth expertise. Participate in conference presentation & marketing events.

Role Requirements:

- Excellent command of written and spoken English. - Ability to work independently and as part of a team.

- Strong internal and external client service orientation

- Demonstration of progressive achievement, high work standards and energy.

- Develop and demonstrate a deep understanding of KNOLSKAPE's technology products and solutions.

- Travel between 20-25% as and when needed.

Qualifications:

- 4-8 years of relevant experience in consulting, L&OD role

- Alternative degree in HR or Business Administration, with additional experience

- Experience in leadership development design / solution

- Workshop facilitation

- Experience in assessment technology solutions (simulations, Psychometric and cognitive assessment centers)

- Familiar with web-based applications of development tools and technologies

- Experience in consulting clients around leadership development, digital learning, organizational development and/ or Succession Planning

You will be a great fit to KNOLSKAPE if you exhibit the following qualities:

- Willingness to learn, un-learn and re-learn.

- Demonstrating the capabilities of a builder

Being agile and working on making both the internal and external stakeholders successful To ensure, we speak to the right candidate, we would like to hear your thoughts around the biggest challenge that organizations face considering the digital disruption in terms of people's skills and capabilities during our first interaction with you