Key Accounts Head - Food Service/FMCG

Lead - Key Accounts -Food Services (FMCG)

Location: India | Function: Sales & Key Account Management | Industry: FMCG / Food Services

Are you a strategic thinker with a deep understanding of the Food Services ecosystem?

Do you thrive in high-stakes environments like QSRs, Fine Dining, Hospitality, Cloud Kitchens, and Aggregators?

This is your opportunity to lead national key accounts in one of the most dynamic and rapidly evolving sectors in FMCG.

Key Responsibilities:

- Lead strategic customer relationships across Food Services segments: QSRs, Hotels, Restaurants, Cloud Kitchens, and Aggregators

- Own the end-to-end account lifecycle - from cracking new accounts to nurturing and expanding existing partnerships

- Drive monthly/quarterly/annual sales (AOP) with a strong focus on top-line growth and profitability

- Build and maintain a robust sales funnel across near-term (3 months), mid-term (6 months), and long-term (12 months) horizons

- Collaborate closely with marketing and product teams to tailor solutions and drive demand generation

- Conduct in-depth technical/product discussions with Chefs, Buyers, Promoters, and other stakeholders

- Institutionalize reviews and strategic alignment with NKAMs/BDMs to track key account development and performance

- Champion a forward-looking Key Account Management framework tailored to the evolving Food Services channel

What We're Looking For:

- 10-12 years of overall experience, with 5+ years in Key Account Management (Food Services)

- Proven success in managing large accounts in hospitality, HoReCa, QSR, or cloud kitchen ecosystems

- Excellent stakeholder management skills across technical and commercial domains

- Strong understanding of food products, applications, and customer operations

- A strategic and structured thinker who can work cross-functionally to deliver business outcomes

Qualifications:

- MBA from a Premier B-School (Preferred)

- Hotel Management background + MBA is a strong plus