Key Account Manager - Training & Assessment Services

- Business Development and Client Interaction

- Respond to client enquiries about Consulting services through email, conversations and meetings. Understand client requirements accurately and comprehensively.

- Identify existing clients who can be contacted to create opportunities for our consulting services

- Tap into own network to create leads that can be pursued for business development

- Update internal team on the client needs and plan for subsequent conversations along with other members of the consulting team, as required

- Write approach notes and proposals to be sent to clients

- Coordinate, facilitate and lead the approach / proposal presentations to clients.

- Support and where relevant, lead negotiations around the proposals, to convert proposals to projects.

- Maintain an ongoing relationship with clients.

Consulting Project Delivery

- Manage planning and execution of consulting projects.

- Manage /participate / provide support in project delivery - locate and read up reference materials, frameworks and research articles, create presentations and training materials, curate videos, reading materials and resources material resources and plan for execution.

- Organise, track and manage assessment administrations, reports, analysis of assessment data, as relevant to the consulting projects.

- Deliver individual debriefs, training modules, workshops, presentations and webinars. Manage projects independently.

- Ensure project related invoicing is done on time. Liaise with the client and internal team for this.

- Maintain, update consulting MIS and trackers.

Educational Requirements:

Minimum Educational requirement - MBA in HR or Post Graduation in Psychology

- Certifications in one or more psychometric assessments like the MBTI-

- Certifications / training in Assessment and Development Centre management and delivery

- Experience Requirements (minimum 2 of the 4 listed below)

- Prior experience of managing and delivering (internal /external) consulting projects - end to end, from requirement gathering, making proposals, managing stakeholders, designing, delivering and facilitating projects in the areas of talent selection OR talent development OR leadership Development.

- Working with psychometric tools - delivering feedback, using the tools for talent assessment etc.