Account manager at newway staffing solution private limmited
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Key Account Manager - Telecom/IT (2-9 yrs)
Role: Account Manager
Reporting to: Business Manager
Job Level: Manager
Base Location: Delhi
Qualification - Either full time MBA /B.Tech/ Graduation
Candidate Preference: B2B Sales Experience in Telecom/ Technology domain
Purpose of the Job :
Responsible for end-to-end telecom & connectivity needs of a set of 30-35 accounts in the Enterprise Segment, primarily Mid to large Segment Accounts. Ensures achievement of the Sales & Revenue targets, by selling Data, Voice, VAS and new product solutions.
Key Responsibilities :
- Build strategic relationship with key decision makers in the accounts- Middle and Senior management, including CXOs
- Driving revenue enhancement in the accounts (both Data and Voice) though effective account management, along-with retention of the existing revenue
- Augment solution selling, and drive new product penetration in emerging markets
- Co-ordinate with the cross functional teams, both internally (BSG, CE, Networks, etc) and externally (Partners, Vendors, Clients, etc) to ensure business target achievements and meeting customer expectations on service delivery.
- Ensure the account business target achievement on: Order booking, Revenues, Collections, New Account identification and Churn control
Major Challenges :
- To work in alignment with processes on Data and Voice
- To work on retention of existing revenue as well and grow new products.
- Account Penetration & Product Penetration
Demonstrate (Key competencies) :
- Commercial Acumen
- New Age Consultative Selling
- Customer Service Orientation
- Key Account Planning & Management
- Executive Presence - ability to handle CXO discussions
- Enterprise/ Carrier Product Knowledge
- Negotiation skills
- Ability to devise creative ideas to attract the target customer's attention
- Regular Follow -up
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