03/02 Harsh Bir Kaur
Snr Consultant at Globalhunt India Pvt Ltd

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Key Account Manager - Telecom (2-8 yrs)

Delhi/NCR/Gurgaon Job Code: 302059

Urgent Opening in Leading Telecom Operator for the position of Key Account Manager (KAM)

Position: Key Account Manager

Salary Range: 7-12 LPA

Designation: AM

Location: Gurgaon

Age: 30 years max

Job Description:

- Handling top 100 large accounts of interns of all lines of business i.e. Data, Postpaid mobile( voice & data), Dongle and Fixed line

- Driving the business through handling a team of 10 FSE's including one TL of enterprise partner.

- Target and penetrate key prospects and influence decision-makers to understand technology and articulate the value proposition to customers.

- Responsible for achieving the set order booking/ revenue targets for the vertical in the region by effectively handling mid & large segment accounts and taking care of their entire range of telecom requirements across all data & voice solutions.

- Identifying & developing new leads from new / existing accounts, coordinating first kick-off meetings, reviewing customer requirements, identifying business capabilities for designing resolutions, ensuring preparation of RFS and project take-off.

- Handling day-to-day customer management operations and provides timely resolution for customer issues and complaints. Required to regularly interface with the client and take account of any changes in customer needs.

- Responsible for practicing effective relationship management, especially for clients requiring data solutions to nurture associations.

- Managing key customers and building long-term relationships leading to increased business for

- Managing difficult customers competently while ensuring no customer churns

- Handling each customer transaction from end-to-end and ensuring customer delight, despite drastic increase in number of transactions Know-how, Technical Domain Knowledge.

- Developing, training and motivating the team on timely basis on the various technology developments and ensure the performance of the staff is of a high standard.

For further details call Harsha at 8697317405 or Apply ASAP

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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