Key Account Manager/Senior Key Account Manager - Shared Services/BPO/IT/ITeS Vertical

We are scouting for several Key Account Managers for one of our IT MNC clients.

Position KAM/ Sr. KAM - Shared Services/BPO/IT-ITES

Role : Will be responsible for managing SSC/ BPO/IT-ITES vertical for South region.

Exp : 4-7 yrs

Location : Bangalore or Chennai

Reporting to Vertical Head ( SSC-Insurance - M&E-Telecom)

Will be working as Individual contributor

Experience in IT/ITES/SSC vertical is not mandatory. You Can share profiles selling in Enterprise vertical.

Nature of work :

The incumbent would be responsible for generating business opportunities in Shared Services/BPO/IT-ITES vertical in west region thereby achieving the sales target

Qualification and Experience : 

- MBA and/ or engineer with specialization in marketing from an institute of repute.

- 4-9 years of experience of selling S/W products S/W products / applications/ services in Shared Services/BPO/IT-ITES vertical.

Skill Set Required : 

- Strong track record of selling high ticket value based software solutions.

- Understands selling process cycle in Insurance vertical and should be well known with the dynamics of Insurance sector. Manages relationship with system integrators to ensure horizontal penetration into accounts

- Proven track record of consistent high performance and new business acquisition

- Ability to forecast future sales trends and devise future sales strategies for the same.

- Strong account management and business acumen

- Experience of working with SIs / Partners on large and complex deals.

- Strategic planning, market plan execution with skills in competitor and market analysis

- Leading and building a team of highly motivated and skilled sales professionals and monitoring their performance.

- Developing relationships at CXO level of customer organization.

Key Responsibilities:

- Revenue Generation from New Account and direct sales and marketing of products/services

- Instrumental in screening of prospective clients and converting them to satisfied customer

- Participate in Business Plan and execute the strategy to expand customer base in the assigned Geo / Vertical

- Constantly Qualify and build new opportunities / prospects

- Accurately forecast and execute Booking, Billing and Collection figures

- Positioning of products and solutions

- Effective Account Management and Customer Relationship - Establishing a cordial relationship with the clients so as to ensure maximum customer satisfaction and repeat purchases upgrades and cross sales of products and solutions

- Monitor, Review and constant Feedback to team member(s) to perform and deliver

- Building and maintaining healthy business relations with major customers, ensuring maximum customer satisfaction.

- Responsible for creating a compelling value proposition in Shared Services/BPO/IT-ITES segment.

- Competition Analysis by keeping abreast of Market Trends & achieving market share metrics.

- Enable the team through knowledge sharing on Domain, Technology and Customer Centric solutions.

Desired Profile The candidate must have-:

- The ability to coordinate with Sis and customers to position various products.

- Deep knowledge of sales process in Insurance vertical.

- The ability to support the customer in national level on sales as well as support prospective.

- The ability to assessment and understand competitors week point in large tendering/ bidding process.