Job Responsibilities : - Identify, comprehend and clearly articulate clients' requirements to define, analyse and implement an end-to-end solution. - Analyze and elevate client's engagement with the platform features and capabilities, adoption of the product and create a compelling business case for adopting new features, hence paving way for an upsell or cross-sell. - Analyze clients' performance and prescribe methodologies for optimal budget management, faster growth, higher conversions and an effective customer engagement. - Sustain business growth and profitability through excellent account management. - Collaborate closely with team members, support renewals/ retention and expansion opportunities. - Develop and maintain strategic long-term trusting relationships with high volume clients to accomplish organic growth and long-term company objectives - Research key customer wants and needs - Suggest solutions that answer clients needs and wants - Ensure the ordered products are delivered in a timely manner - Serve as contact point for key customers and internal teams - Resolve customers' complaints in an effective and respectful way - Gather, report and communicate customers' feedback on service, technology and product delivery - Research and source new potential clients - Measure, track and analyze key account metrics - Create reports for upper management - Keep abreast with industry and market trends and best practices

Bangalore

Key Account Manager - Platform Success - SaaS 

Key Account Manager - Platform Success - SaaS  ,Job Description for Key Account Manager - Platform Success - SaaS  in CareerNet Technologies in  Bangalore for (1-6) years of experience. Apply Now!

Job Description for Key Account Manager - Platform Success - SaaS  in CareerNet Technologies in  Bangalore for (1-6) years of experience. Apply Now!