Senior Consultant at Armour Corporate Services
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Key Account Manager - Logistics (8-12 yrs)
Position Title: Key Account Manager Mumbai / Chennai
Location - Mumbai / Chennai
Salary: 15 Lacs
Target Sector : Express Logistics ONLY
Experience : 8 to 12 Yrs experience from Express Logistics Industry.
Qualifications: Graduate (Must) + MBA (Desirable)
JOB PURPOSE :
You will be required to become a primary contact for key accounts and engage new business opportunities as required and deliver value and high-level service to the entire customer base
KEY DELIVERABLES :
Key Account Management
- Drive high-class service to assigned accounts
- Grow business from assigned accounts (by identifying new business opportunities and revenue streams)
- Billing and Collection
- Client Negotiations
JOB RESPONSIBILITIES :
- Responsible for servicing and organic growth of existing accounts.
- Serve as an advocate and liaison for top clients to ensure overall customer satisfaction
- Expand current customer accounts through ongoing relationship development
- Collaborate with team members to secure the terms of sale, including negotiating rates, identifying carriers, procuring specialized equipment, etc.
- Maintain a strong understanding of the industry and client needs; cultivate a core book of business for consistent and repeatable sales
- Update internal tracking and reporting systems throughout the day to maintain accuracy in sales and volume metrics
- Monitor and ensure accurate bill
Technical Competency :
- Commercial Acumen
- Business Skills - Good understanding of the business
- Negotiation & Persuasion Skills
- Customer Orientation
- Communication & Interpersonal Skills
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