Key Account Manager - Insurance Broking

1) Job Purpose:

This role is acting as a SPOC for Key Stakeholders along with having the mandate to attract new banking customers . Tasked with the additional responsibility of streamlining business and increasing business revenue.

2) Key Result Areas:

Key Result Areas

Supporting Actions :

- Generate leads & business through clients

- Opening calls by exploring new business opportunities via structured discussions with key stakeholders.

- Increasing business and profitability by marketing/selling relevant insurance products and services to Key stakeholders and Banking Clients (non-group side)

- Interfacing with high net worth Banking clients for understanding their requirements and suggesting viable solutions to cultivate relations leading to customer retention.

- Supporting the sales and retention team in pre-sales activities through risk mapping, market research analytics, data analytics, performance management and claims assistance.

Stakeholder Relationship Management :

- Strengthening relationships with key accounts holders in the group through frequent visits, proactive management of issues and continuous engagement based on a clear and planned vision map.

- Retention of existing relationships and development of strategies to build and increase the stickiness of customers.

- Liaisioning within all internal teams (placement, claims and servicing) for effective, smooth deliverables to customers to enhance customer experiences.

- Coordinate with sales to build strong client relations.

- Respond to all stakeholder queries within TATs