Key Account Manager - eCommerce/FMCG (4-5 yrs)
Position (Designation): Key Account Manager, E-Commerce
Dept/Division: Sales
Grade: Manager
Location: Corporate Centre, Mumbai
Qualification & Experience
- Work experience of 4-5 years
- Prior experience in E-Commerce role while managing key accounts independently
- Exposure to FMCG / e-commerce industry will be an advantage along with experience of handling P&L and category
Key Deliverables of the Role :
- Sole custodian of business forthe Ecommerce accounts with the specified set of platforms.
- Building a strong presence in Ecommerce channel in the given accounts, with clear merchandising lead indicators.
- Participate in ideation on new launches/product ideas/combos etc, and fully own the execution thereof.
- Implement Way of Working as per guidelines, with a thorough review mechanism.
- Track daily/weekly sales across customers and work towards betterment in same
- Responsible for revenue, business growth and also costs/budget management.
Grow Portfolio of Platforms actively dealing in your set of brands.
- Maintaining all sell-out and stock data in relevant formats
- Work closely with marketing heads for Digital marketing budgets and initiatives for the category. Also be the custodian for Content on all key brands.
- Build the Online Strategy for key sub-categories
- Achieve top-line and sell-out/primary targets for the Category for all accounts for the year
- Fully responsible for overall commercial, operational and other related business aspects.
Critical Competencies:
- Execute with Impact
- Analytics driven decision making
- Collaborate to win in the market
- Communicate & Negotiate impact fully
Reporting Relationships:
- Reports to: Head E-Commerce
Other interface:
Internal :
- Trade & Customer Marketing teams
- Marketing teams
- Supply Chain & Commercial teams
External:
- Category Heads & E-Commerce chains
- Agencies
Future Roles & Growth:
- Can grow & take on higher responsibility within the E-Commerce
- The role holder can take on Customer Marketing roles & Trade Marketing roles within the General/Modern Trade channels
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