Key Account Manager - eCommerce

Looking from E-commerce industry. MBA is must.

- Proactively and constantly manage existing client relationships through a consultative approach as a business partner.

- Prepare and implement account development plans per key account to maximize engagement and opportunities with clients.

- Have the passion and drive to exceed strategic and financial targets.

- Collaborate with various teams around the world (sales, marketing, partnerships, operations, product) and be the voice of the customer.

- Share feedback and information on local trends including competitor insights, customer needs, sales, product and marketing information.

- Develop the vision and plan to execute a go-to-market strategy, collaborating with the analytics, business development managers, sales and delivery teams for developing offerings and cross-selling to existing clients and prospects.

- Review and propose process improvement that drive client and market penetration.

- Maintaining all information of customer activity within CRM platform.

- Develop long-term strategic relationships with key stakeholders.