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08/04 Anup Nag
Associate Consultant at CareerNet Technologies

Views:1995 Applications:664 Rec. Actions:Recruiter Actions:208

Key Account Manager - eCommerce (1-3 yrs)

Bangalore Job Code: 912048

What this job entails :

- Know the customer : Deeply understand customer behaviour, develop new customer insights

- Own the business : Co-own the P&L, develop the business model, understand where opportunities are and create a viable business to service them

- Develop deep and long standing relationship with the vendors - to drive relationships from the strategic to the tactical

- Have an in depth knowledge of competition and vendor and ability to influence the market

- Manage in store promotions along with brands - make brands partners in customer communication

- Make the - destination of choice- for the customers through the largest and the greatest assortment of products on offer

- Develop and manage a fulfilment strategy with the brands to ensure best selection along with the optimal cost and service.

- Build, retain and groom a strong team to deliver across functions 

- Set goals, define KPIs and ensure team tracks effectively towards goals

Associations and collaborations :

- Own the terms of business with the vendor - products, returns, ordering, etc.

- Ensure high-share of mind from the vendor. Build deep ties.

- Make vendors partners in driving disruptive changes for the category

- Opportunity to work in a world class facility, with passionately driven team mates who ensure an environment of learning and growth while having fun. You get a chance to work with new generation of entrepreneurs and help them take their business to next level with the help of best-in-class technology

Qualifications and experience :

- Educational background : Graduation, MBA is preferred

- Knowledge of Retail, consumer goods industry is a plus

- Desire and ability to think like the customer

- Ability to translate strategies into execution plans and take them to completion

- Highly analytical

- Willing to take calculated risks to grow the category

- Excellent verbal and written communication with interpersonal skills

- Strong understanding of technology and business

- Must be willing to learn

- Ability to connect with people across teams & levels

- Strong bias for Action - works at a very rapid pace

Women-friendly workplace:

Maternity and Paternity Benefits

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