Key Account Manager - Broking Channel

Job Description :

- To identify, sign-up and drive business in broker, corporate agent and IMF segment

- To manage mapped relationships

- To drive assigned central projects, which might have bearing on specific aspects of channel's performance or in line with, way forward thoughts of organization/department

- Prospect mapping and sign-ups of potential partners in specified geography

- Manage assigned partners - formulation of business plan, driving it MoM, driving quality KPIs, conducting regular reviews, flag outliers, digital adoption etc.

- Formulate & support the implementation of strategy for each of the channel partner

- Build and maintain appropriate sales processes at partner's end and keep them engaged with field sales teams to drive defined KPIs

- Adherence of NB and servicing processes laid down by organization, in parlance to mapped partners; working towards making them more effective

- Facilitate channel partner training programs in conjunction with the Training Department

- Create Structures/ programs to motivate sales staff of the channel partners towards the achievement of required sales objectives

- Study competitor activities and formulate strategies to achieve market share objectives.

- Ensure adherence by the teams to the sales management process.

- Responsible for achieving sales and persistency targets for assigned Channel Partners at a national level

- Spearhead sales initiatives

- Study success / failure models internally and externally to enable knowledge build up and cross pollination.

- Enable Sales, Commission and Persistency MIS flows to the Sales Teams and Channel partners

- Enable smooth information flow on agreed business parameters to and from the Head Offices.

- Adhere to statutory and regulatory norms.

- Ensure strict internal compliance to all organizational procedures and systems.

- Ensure acceptable Turn-Around -Times (TAT) for all grievance and customer related issues.

- Driving key quality matrices with each partner

- Working on opportunities in non-conventional space like online, mutual fund distribution etc.

- Promotion of digital strategy of the organization