Key Account Management/Senior Key Account Management - Shared Services/BPO/ITeS

Nature of work :

The incumbent would be responsible for generating business opportunities in Shared Services/BPO/IT-ITES vertical in west region thereby achieving the sales target

Reports to: Vertical Head (SSC Insurance and M&E Telecom)

Qualification and Experience :

- MBA and/ or engineer with specialization in marketing from an institute of repute.

- 6-9 years of experience of selling S/W products S/W products/applications/ services in Shared Services/BPO/IT-ITES vertical.

Skill Set Required :

- Strong track record of selling high ticket value based software solutions.

- Understands selling process cycle in Insurance vertical and should be well known with the dynamics of the Insurance sector. Manages relationship with system integrators to ensure horizontal penetration into accounts

- Proven track record of consistent high performance and new business acquisition

- Ability to forecast future sales trends and devise future sales strategies for the same.

- Strong account management and business acumen

- Experience of working with SIs / Partners on large and complex deals.

- Strategic planning, market plan execution with skills in competitor and market analysis

- Leading and building a team of highly motivated and skilled sales professionals and monitoring their performance.

- Developing relationships at CXO level of customer organization.

Key Responsibilities :

- Revenue Generation from New Account and direct sales and marketing of Newgen products/services

- Instrumental in screening of prospective clients and converting them to satisfied customer

- Participate in Business Plan and execute the strategy to expand customer base in the assigned Geo / Vertical

- Constantly Qualify and build new opportunities / prospects

- Accurately forecast and execute Booking, Billing and Collection figures

- Positioning of Newgen products and solutions

- Effective Account Management and Customer Relationship

- Establishing a cordial relationship with the clients so as to ensure maximum customer satisfaction and repeat purchases upgrades and cross-sales of Newgen products and solutions

- Monitor, Review and constant Feedback to team member(s) to perform and deliver

- Building and maintaining healthy business relations with major customers, ensuring maximum customer satisfaction.

- Responsible for creating a compelling value proposition in Shared Services/BPO/IT-ITES segment.

- Competition Analysis by keeping abreast of Market Trends & achieving market share metrics.

- Enable the team through knowledge sharing on Domain, Technology and Customer Centric solutions.

Desired Profile :

The candidate must have :

- The ability to coordinate with Sis and customers to position various products.

- Deep knowledge of sales process in Insurance vertical.

- The ability to support the customer in national level on sales as well as support perspective.

- The ability to assess and understand competitors week point in large tendering/ bidding process.