Manager - Customer support operations
Job description:
Business Overview:
Kantaflex (India) Private Limited is a leading designer, supplier and manufacturer of bridge engineering and Rubber hoses and sheets/ gasket for several applications. We are registered with MSME for manufacturing unit in Chennai and marketing offices across India. We have successfully completed several projects for MoRTH, NHAI, R&B, HW, Indian Railways, Defence, Navy, Airports, DAE and other sectors
JOB SUMMARY:
- Studying the Drawings and preparing quotations
- Vendor Registration
- Managing all the vendors online region portal like LNT, Reliance, etc.
- Preparing Performa invoice
- Issuing factory Inspection call letter and following the client till the Inspection is completed. If required helping them boarding & lodging
- Preparing list of Quotation submitted & list of design drawing pending for approval
- Preparing Guarantee certificate
- Weekly inspection detail to be shared to the factory in advance
- Credentials documents to be updated
- Following the quotations submitted to the customers
- Helping the marketing team inside and outside Chennai with documentation support
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