Production -

- Formulating standard operating procedures for ensuring environment, health & safety aspects; leading, mentoring & monitoring the performance of team members to ensure efficiency in process operations and meeting of production targets.

- Reviewing existing processes & redesigning the same for enhancing efficiency and achieving maximum cost savings for enhanced operations.

- Designing & developing system procedure, practices, and approach and formulating,

- Production Target with proper planning.

- Optimizing man & machine utilization to achieve pre-set production targets

- Monitoring all production activities like rolling plan, managing manpower, allotting work to manpower and safety of all working persons and machine.

- Carry out production as per plan

- Spearheading day to day activities, production, schedules, raw materials standardization, implementing quality tools and allocating work achieving monthly production targets.

- Developing system procedures, practices, and approach and formulating controls for acquiring maximum cost savings for enhanced operations.

- Maintain monitoring the movement of job as per operations sequence.

- Well coordination with Purchase / Quality / Dispatch / Stores dept.

Service - 

- Coordination with Service department who will be taking care of customers complains and do the resolution part.

- Create a customer centric culture within the after sale service department.

- Establish and maintain a process at all stages that meets the after sale service requirements of the company. Track Service time compliance on a daily basis.

- Establish a customer satisfaction survey process and deliver high levels of customer satisfaction by fixing any systemic process issues.

- Maintain an up to date action plan addressing the issues with after sales service.

- Establish and manage an effective escalation process to ensure difficult cases are properly managed.

- Establish and maintain agreements that establish clearly the financial liabilities of the after sale service contractor.

- Manage the transportation from the service hub back to the vendors and from the vendors, central warehouse to the service centers/hub. Ensure goods are returned timely to the vendors to avoid any penalties due to late returns.

- Develop continuously value added services to enhance the after sale service experience and create additional sources of revenue to offset the after sale service operating cost

Quality - 

- To maintain the quality, quantity of all incoming/outgoing Raw material/Finished goods on daily basis.

- Maintain the quality of productivity.

- To inspect randomly at the time of process regularly.

- Negotiation with vendors, workers.

- Submitting QC report on daily basis.

- To check motor / assembly final testing on regular basis.

- To inspect raw material in store room.

KRA

- Production- You will be responsible for overall Production part.

- Service- You will be responsible in coordinating with service department who takes care of customer complaints and resolve their issues.

- Quality- You will have to take care / responsible of the same in Service or sourcing.

- Coordination should be proper with the team.

- Rest all day to day work assigned.

Job Location : Dahisar East, Mumbai

Looking for candidates having Factory experience

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.