Operations Manager - K12 Techno Services Pvt Ltd - Mumbai / Bangalore!

Chief role of the Operations Manager is to ensure the smooth overall operations of the designated branch (es).

Key Responsibilities :

Collections :

- Ensuring there is no Zero paid for fee payment on a monthly basis.

- Transport Fee collections.

- Fee dues are paid on time for the first term.

- Collection of Fine and any other miscellaneous income.

Marketing and Admissions :

- Responsible for Pre-School tie-ups in designated area.

- Target achievement for revenue and admissions.

- Planning and execution of all the marketing activities/events/tie ups.

Parent Handling :

- Front facing on all non-academic issues.

Handling Complaints :

- Making sure the issues mentioned in Complaint Register are resolved at the earliest.

- Follow up with Front Office, Accounts and Campus In-charge for early resolutions of complaints.

Staff :

- Keeping a close track of staff strength.

- Ensuring the attendance for staff is regularly and properly marked by EA.

- Be the contact point of HR for attendance and salary processing.

- Follow up with Corporate Office for staff complaints/ issues.

- Making sure the recruitment database is maintained properly by front office.

- Getting data for recruitment of surrounding schools and play school teachers.

Transport :

- Keeping a close track on bus operations.

- Ensuring timely maintenance of buses.

- Making sure the GPRS of all buses is functioning properly for parents to receive updates.

- Breath analyser test is done on a regular basis for drivers.

Campus Maintenance :

- Ensuring overall school maintenance.

- Checking Maintenance Register daily.

- Play Grounds/ Courts are well maintained.

Trustee Handling :

- Handling administrative issues.

- Quarterly reviews.

- Getting signatures on required cheques by Trustees.

Finance :

- Keeping close track of collections.

- Managing petty cash for the branch and ensuring the documents are in order.

- Managing vendor payments and attendance.

Others :

- Keeping close track of branch assets.

- Managing special activities and required staff.

- Managing books and uniforms stock.

Reportees :

- Campus In-charge

- Transport In-charge

- Security In-charge

- Branch Accountant

- Front Office Executive

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