Key Responsibilities:


- Product Development for Extended Enterprise Connections team with focus on people management, client implementations and end-to-end program management


- Partner across the larger Extended Enterprise team that works with clients and vendors to build connections to strategic applications for the benefit of Securities Services clients


- Leadership: Exhibit leadership across separate business and functional groups to drive progress, ensure coordination and build coherence


- Apply critical thinking to understand requirements; identify, evaluate and propose solutions where necessary


- Operational readiness: Understand current state and future state flows and provide support required for defining on-boarding model including migration planning and execution as needed


- Enthusiasm & Influence: Proven ability to drive and influence change with clients to improve efficiency and reduce cost


- Organization & Planning: Proven ability to track and monitor multiple deliverables and give clarity and direction to all internal and external stakeholders


- Controls: Ensure appropriate adherence to Risk and Control policy and put appropriate risk mitigation in place


- Client Engagement: Proven experience of interacting directly with external clients and vendors


- Communication Skills: Ability to adapt communication style according to audience and occasion. Ability to influence and manage senior stakeholders both internal and external to the firm


- Proven verbal and written skills for updates as required to senior management including overall governance (milestone tracking and reporting, monthly and quarterly achievements) and call reports


- Act as a subject matter expert to client facing stakeholders (new business and on-going client support)


- Product Inquiries: Assist with the resolution of client inquiries and production support issues


- Diligent Tracking and Governance of short, medium and long term programs with ability to dynamically reprioritize as required by the business


Required Qualifications and Characteristics:


- Minimum 7 years experience in Banking or Financial Services with significant people management, client implementations and end-to-end program management experience


- Excellent written and oral communication, clarity of thought and the ability to express oneself clearly both to internal and external stakeholders


- Strong influencing skills, including the ability to clearly articulate benefits of Extended Enterprise products to Securities Services clients by understanding their pain points and operational inefficiencies and detailing how our solutions can address their business needs


- Program or project certification, or equivalent work experience


- Broad-based business knowledge across the full Securities Services suite including custody and fund services


- Experience and knowledge of industry standards to drive strategic vision for Extended Enterprise


- Subject Matter Expertise: must have experience in large programs delivering change for clients in a complex operational environment


- Experience with system and process design, target operating models, including use of Visio


- Drive and determination: leading, influencing and driving multiple programs to meet overall Extended Enterprise project objectives


- A problem solver with the ability to see the big picture across lines of business, as well as being able to step in to understand the detail for purpose of resolving issues as and when required


- Strong track record of project delivery and good project discipline


- Strong analytical, quantitative and qualitative skills; exceptional Excel, PowerPoint and SharePoint/SharePoint Designer skills


- Proven good judgment, particularly with prioritizing your own workload - including managing multiple deliveries simultaneously


- Self-motivated, quick learner, comfortable with responsibility


- Strong at building relationships across teams


- Ability to multi-task, dynamically prioritize workloads, and manage multiple streams of work concurrently


About Us-

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.


We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.


About the Team




The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The worlds most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.




J.P. Morgan delivers investor solutions that help clients protect their portfolios, optimize their efficiency and maximize opportunities in diverse global markets. Teams support clients across a global custody network spanning 100 markets, with custody and asset servicing, fund accounting and administration, alternative investment services, integrated analytics, agency lending, collateral management and depositary receipt solutions. Clients include asset and fund managers, asset owners, banks and broker-dealers, hedge funds and alternative investors, and insurance companies.


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