jobseeker Logo
Now Apply on the Go!
Download iimjobs Jobseeker App and get a seamless experience for your job-hunting
09/05 HR
HR at JP Morgan Chase

Views:344 Applications:34 Rec. Actions:Recruiter Actions:0

JP Morgan Chase - Vice President - Tax Operations - Corporate & Investment Bank (15-20 yrs) Premium

Bangalore Job Code: 1092612

CIB - Tax Operations - Vice President


Description : CIB - Client Tax Manager - Vice President


Organization Description :

The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.

Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.

Employer Description :

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

Job Description :

The Senior Manager will be responsible for the execution of the key business objectives, managing business risks, developing new product/operational capabilities, and developing key client/partner relationships across the Corporate & Investment Bank.

This position is an opportunity for a suitably experienced candidate to join a dynamic organization and gain exposure to businesses and colleague's firmwide. The role is likely to broaden in depth as the Client Tax Operations Utility evolves.

The candidate's key responsibilities include, but are not limited to :

- Leadership of a large Tax Operations teams in Bengaluru supporting multiple LOB's

- Hands-on approach to core delivery & execution of operations across lines of business

- Partnering with Product teams, Corporate Tax, Technology, Transformation & Tax Operations globally on enabling, execution of the goals & priorities

- Strong communication & influencing/negotiation skills are key

- Act as the senior escalation point for the business

- Ensure a strong and stable operational environment with robust controls, checks and balances

- Ensure a client-centric approach is core across the organization

- Strong understanding of use of tech tools, digital tools & expected to identify & execute on tactical & forward looking platform changes

- Ensure the organisation is always compliant with applicable laws and regulations

- Own & lead the talent & leadership. Build depth of the team for Tax operations. Consistent focus on the people agenda - soft-skill coaching, technical training, leadership development, retention with clear succession plan

- Manage talent based across Bengaluru

- Represent the Client Tax Operations Utility in various management/business forums and industry working groups, where appropriate

- Display high degree of flexibility, adaptability in thinking and navigating through the strategic, tactical, service, offering changes whether in technology or product domain

- Attract, motivate, manage and develop a team of Operations Managers that are focused at all times on service delivery

- Verify that corrections and modifications in data are fed to various systems

- Monitor failure queues, mailboxes and databases to ensure all items are cleared in a timely manner

- Maintain procedure documents and help drive control-centric environment

- Focus on India People Strategy

- Production of various MIS reports for use by the senior management and LOB heads

- Developing and implementing tools to manage and improve Quality, Accuracy and Timeliness

- Ensure effective performance management of assigned Operations staff in J P Morgan India at all levels

- Initiate and assist in J P Morgan India strategic focus initiatives

- Financial discipline around all aspects of relevant operations

- Identify & escalate all error/exceptions on identification.

- Be audit focused in all BAU activities.

- Identify opportunities for process efficiency & implement in a controlled manner

- Thorough knowledge of SOPs/related check points.

- Perform all work in accordance to department procedures and within productivity processing and quality standards.

- Exercise good judgment and degree of confidentiality.

- Communicate with supervisor on problematic transactions or exceptions.

- Ensure effective performance management of assigned operations staff India at all levels

Candidate Qualifications required :

These points have been considered as being essential for the role. The candidate must be a People Manager who is able to work in a fast paced, results and metric driven environment.

Your background must accurately reflect all of these for your application to be considered

- Over 15 years of experience

- 7+ years in a People Manager role

- 5+ years Business Process and Managerial experience

- Relevant Post Graduate degree qualified and relevant industry experience

- Extensive operations management experience with teams in multiple locations/jurisdictions

- Demonstrated experience in forward vision, strategic planning and execution

- Hands-on experience of client service and managing senior colleagues across relationship management, Product, Technology in influencing decisions on complex issues

- Demonstrated ability on strong analytical skills to review evolving market practices, assess oversight metrics and results, and identify trends.

- You must be able to demonstrate high emotional intelligence, with sound networking and influencing skills to empower & lead teams to success

- Demonstrated hands-on experience in risk, control frameworks, process level de-risking etc.

- You will have proven experience within an arena where accuracy is critical within strict deadlines.

- Above average skills in MS office and System tools

- Takes initiative, can work with minimal supervision

- Excellent multitasking and prioritizing skills

- Excellent relationship building and stakeholder management skills

- Attention to detail and ability to work independently

- Ability to execute tasks under aggressive targets and effectively manage to changes in plan

Desirables :

- Chartered Accountancy and/or MBA (Finance) and related industry benchmark certifications as example - asset servicing, taxation

- Knowledge of Investment Bank businesses

- Knowledge of US and non-US Regulations (including Tax)

Person profile :

Values :

- Client Focus - demonstrates clear understanding of importance of effective customer service, internally and externally

- Trust - evidences high standards of integrity and openness

- Teamwork - demonstrates ability to work effectively as a member of a team, a collaborative style, and understands the value of diversity

- "Outperformance" - evidences the ability to exceed expectations of others

Core Competencies :

- Adaptability (ability to modify approach as situations change, and to easily accept changes to own organization or job requirements)

- Effective Communication (articulately expresses thoughts and ideas - both oral and written.

- Service Orientation (exceptional service focus, builds relationships with internal and external customers, strengthening the image of the company)

- Interpersonal Skills (ability to effectively build cooperative relationships with people, manage differences and resolve conflicts)

- Sound Judgement (ability to think through a situation to reach a timely and sound decision within the scope of one's authority).

- Risk management orientation (ability to understand, assess and minimise risk associated with all transactions)

- People Management (demonstrated ability/aptitude and personal motivation to select, develop, inspire and retain talent)

Job Location : Bangalore

JPMorgan is an Equal Opportunity Employer.

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

Note : For your candidature to be considered on this job, you need to apply necessarily on the company's redirected page of this job. Please make sure you apply on the redirected page as well.

Women-friendly workplace:

Maternity and Paternity Benefits

Add a note
Something suspicious? Report this job posting.