CIB - Securities Services Operations - Reconciliation Manager - Vice President

- Responsible for reconcoiliation of JP Morgan Fund Accounting data to external/ internal Custodians, Prime Brokers, Transfer Agents or Counterparties for Fund Accounting and Investment Middle Office Services clients

- Supervision of accurate and timely delivery of reconciliation outputs within the agreed SLA

- Domain Expert for the team

- Act as escalation point & ensure timely and appropariate escalation of actual/ potential delays and issues with the Supervisors and Mgmt

Roles & Responsibilities:

- Strong leadership skills - Strong management skills to build a strong organization by hiring and retaining key talent

- Senior level stakeholder management to raise the service level deliverables and obtain greater scores in Customer satisfaction surveys.

- Strong inter-personal skills to work closely with Business transformation teams to identify, lead change and ensure execution

- Drive a culture of continuous improvement working closely with Technology partners to improve the execution, quality, efficiency & consistency of services across the global operations catering to multi geography clients

- Drive a strong culture of Risk and control with the team and the business

- Ensuring employee connect - coaching and mentoring of direct and indeirect reportees

Skills:

- Extensive experience in managing high end customers & institutional clients across multiple jurisdictions and geographies and establishing permanent and sustainable business relations with these strategic clients

- Experience as a Program lead for a large transformation initiative ideally with some banking or capital markets experience

- Proven ability to deal with complex and ambiguous situations and drive solutions

- Proven ability to understand broad business issues and their strategic implications

- Ability to keep pace with technical/ operational innovation with a strong understanding of customer needs and industry trends

- Proven ability to analyse and assess the business and financial impact of TOM changes

- Proven ability to analyse and assess the business and financial impact of TOM changes

- Able to share and receive information, transfer knowledge and expertise to / from team members\"

Qualification : 

- MBA/Bachelors degree in Finance, Accounting or Economics

- 12-15 years of relevant industry experience within Banking/ Investment Banking Operations

- Minimum 8 years of experience in managing teams 

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

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