JOB DESCRIPTION: Client Tax Operations Utility : Tax Specialist

Clerical (450/502)

About J.P. Morgan Chase & Co.

J.P. Morgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.1 trillion and operations in more than 60 countries. The firm is a leader in investment banking, financial services for consumers, small business and commercial banking, financial transaction processing, asset management and private equity. A component of the Dow Jones Industrial Average, J.P. Morgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about J.P. Morgan Chase & Co. is available at www.jpmorganchase.com

About J.P. Morgan Corporate & Investment Bank

J.P. Morgan's Corporate & Investment Bank (CIB) is a global leader across banking, markets and investor services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. With $18 trillion of assets under custody and $393 billion in deposits, the Corporate & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

Business Overview: Client Tax Operations Utility

The Client Tax Operations Utility's primary responsibility is to maximize the client experience and comply with tax regulations globally by facilitating the collection of valid client tax documentation, the application of withholding tax and refunds and the submission of regulatory reporting. This is a dynamic function requiring consistent compliance and controls, enhanced response to regulatory and market changes and operational excellence in our business processes and technology.

The Utility has a firmwide remit principally managing tax services and regulatory responsibilities for the following businesses:

Corporate & Investment Bank "CIB"

The CIB is a global leader across banking, markets and investor services. The world's most important corporations, governments and institutions entrust the CIB with their business in more than 100 countries. With $18 trillion of assets under custody and $393 billion in deposits, the Corporate & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

Commercial Bank "CB"

The CB serves more than 30,000 clients, including corporations, municipalities, financial institutions, and not-for-profit entities with annual revenues generally ranging from $20 million to $2 billion. The Firm's broad platform positions the Commercial Bank to deliver extensive product capabilities - lending, treasury services, investment banking, and asset management - to meet our clients' domestic and international financial needs.

Consumer & Community Bank "CCB"

The CCB serves 61 million households and 4 million small businesses with a broad range of financial services, including banking, credit cards, auto finance, payments, mortgages, and investment advice. The CCB consists of the following lines of business:

- Consumer Banking serves customers at 5,100 branches in 23 states, 16,000 ATMs, online, through mobile and by phone

- Home Lending offers purchase and refinance home loans to first-time and experienced homebuyers, helps customers access the equity in their homes, services residential mortgage loans, and provides affordable housing solutions to customers struggling with mortgage payments. Home Lending services 4.8 million mortgages with combined balances of more than $800 billion

- Chase Card Services offers a broad array of Chase-branded and co-branded credit cards to fit the needs of nearly all consumers and small businesses. As the #1 credit card issuer in the U.S. (based on loans outstanding), we offer customers choice, flexibility, simplicity, security and the backing of the full Chase franchise

- Business Banking provides deposit, credit and cash management services to companies with up to approximately $20 million in annual revenue

- Auto is a leading provider of auto financing and is one of the largest auto lenders in the U.S. It purchases auto loans and leases directly from dealers, makes auto loans directly to consumers through bank branches and chase.com, and provides commercial loans and floorplan financing to dealers

- Merchant Services is the global payment acceptance and merchant acquiring business for JPMorgan Chase & Co. It processed $1.2 trillion in payments in 2017

This is a high-risk organization with diverse market procedures, a significant change agenda and complex market/regulatory requirements.

Job Description

The Tax Specialist will be responsible for execution of the key business objectives, processes and managing business risks for key client/partner relationships across the Corporate & Investment Bank.

This position is an opportunity for a suitably experienced candidate to join a dynamic organization and gain exposure to businesses and colleague's firmwide.

The successful candidates key responsibilities include, but are not limited to:

- Initiating tax reclaim applications on behalf of clients

- Working with partners in the UK to assemble supporting documentation requirements

- Updating the core processing applications with transaction statuses

- Updating and presenting key metric information to management

- Responding to enquiries from client-facing staff

- Ensuring 100% accuracy in processing daily deliverables

- Continually suggest improvements to enhance the process and reduce manual intervention

Qualifications:

These points have been carefully considered as being essential for the role. Your background must accurately reflect all of these for your application to be considered.

- You must have a relevant Degree qualified and/or equivalent industry experience

- You must be able to demonstrate strong administration and organization skills

- You must be able to demonstrate acute attention to detail

- You must be enthusiastic and articulate, who possesses good communication skills

- You must be able to demonstrate an awareness of risk and control

- You must be able to demonstrate the ability to work in a dynamic environment with conflicting priorities

- You must be able to demonstrate strong analytical skills to review evolving market practices, assess oversight metrics and results, and identify trends.

- You will be able to give examples of your problem solving skills and experiences

Desirables:

- Degree-level qualification or equivalent industry experience

- IOC, ATT or other industry related benchmark qualification

PLEASE NOTE: ALL INTERNAL MOVES WILL NORMALLY TAKE PLACE ON THE SAME GRADE AND SAME SALARY. SALARIES ARE REVIEWED ANUALLY IN FEBRUARY. EXCEPTIONS TO THE RULE REGARDING TRANSFER ON CURRENT SALARY MAY INCLUDE A MOVE BETWEEN GEOGRAPHIC LOCATIONS.

JPMorgan offers an exceptional benefits program and a highly competitive compensation package. JPMorgan is an Equal Opportunity Employer.

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

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