Job Description :

Responsibilities:

- Include the use of querying tools, reports, and analyses to mitigate risk resulting from changes made to our decision engines.

- Identify and resolve concerns by assisting developers, project managers, technology leads, production support, business/underwriting, and Risk Strategy Stakeholders with inquiries.

- Research production tickets/defects - including monitoring, reporting, and resolution with appropriate stakeholders, including identification of process improvement opportunities and automation

- Partnership with Risk Leaders to implement initiatives according to control standards and adherence to target SLAs.

- Assess potential end-user or customer impacts for Strategy changes

- Liaise with business key stakeholders to ensure vendors have clear specifications for each project and/or initiative

- Maintain the appropriate tracking and documentation for all consumption engagements, related processes, flows and functional documentation

- Ensure all batch processes are executed according to SLA's and issues are escalated to appropriate stakeholders

- Post-implementation validations related to strategy changes tied to Decision Engines

- System analysis and ongoing validation of core attributes

- Maintain appropriate Risk Control Self Assessments (RCSA- s) and business analysis/ requirements

Qualifications :

- Bachelor's/Master's degree or higher with 5+ years of work experience.

- Strong Leadership, organizational skills, communication skills and the ability to work independently.

- Experience with Banking Domain and its various products such as Card, Mortgage, Auto or Business Banking a plus

- Experience working with SAS, SQL and/or other Oracle and/or Teradata database tools

- Strong data knowledge and analytical skills

- Good understanding of the processes and procedures of the functional area and department.

- Strong credit bureau knowledge/background preferred

- Proficient with Microsoft Office suite, particularly Excel and PowerPoint

- UNIX experience preferred.

- Ability to work as part of a team

- Strong Tableau and Alteryx skills a plus

- Capacity to work under time-sensitive business deadlines

- Strong attention to detail

- Experience in financial services a plus

About Us :

- JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

- We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants- and employees- religious practices and beliefs, as well as any mental health or physical disability needs.

About the Team :

- Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions all while ranking first in customer satisfaction.

- Risk Management helps the firm understand, manage and anticipate risks in a constantly changing environment. The work covers areas such as evaluating country-specific risk, understanding regulatory changes and determining creditworthiness. Risk Management provides independent oversight and maintains an effective control environment.

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