Digital Operations - Project Manager and Developer

Grade : Associate (601)

Location(s) : Mumbai

Department Summary :

CIB Digital & Platform Services proactively partners with a number of internal LOBs in driving execution of various initiatives centered around intelligent automation solutions. We provide benefits like resource cost saving, reducing manual touch points, managing risk by removing errors caused by manual intervention.

J.P. Morgan's commitment to invest in its global operating platforms uniquely positions the firm to support existing businesses and strategic growth across products, clients and regions with flexible, efficient and scalable solutions.

Position Summary :

This is an operations role in the APAC Securities Services Digital Operations team to project manage initiatives to drive the reduction of manual processes in the Securities Services operations teams, using but not limited to, the digital toolkit within the JPMorgan Intelligent Automation program (e.g. Xceptor, Alteryx, Python, Tableau, OCR etc).

Shift Coverage : Hong Kong business hours

Role and Responsibility Description :

Scope of role including but not limited to :

- Review and understand business requirements, then determine feasibility of development, with one or more tools from the digital toolkit.

- Undertake scripting and development of requirements in coordination with the business, with one or more tools from the digital toolkit in accordance with lifecycle methodology and risk and control guidelines. This includes raising relevant requests, performing QA and UAT testing. Initial primary focus will be on opportunities using Xceptor.

- Undertake change management/maintenance of requests for existing builds, where required.

- Ongoing coordination and communication with the business and appropriate technology teams, to ensure on-time completion of project as per requirements.

- Perform root-cause analysis and provide technical trouble-shooting on current and existing builds.

- Partnering with teams in other locations to support development work for the APAC Securities Services Operations organization.

- Drive and deliver innovative solutions

Business and Technical Qualifications :

- Minimum 2 years of Technology and/or Operations experience

- Understanding of the Markets and Securities Services business an advantage

- Development experience with Xceptor, Alteryx, Python and Tableau will be an advantage

- Project management experience preferred.

- Works independently and ability to multi-task

- Proven problem solving capability with demonstrated ability to drive issues through to resolution

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

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