Description : Caring for the world, one person at a time has inspired and united the people of Johnson &amp; Johnson for over 125 years. We embrace research and science -- bringing creative ideas, products and services to advance the health and well-being of people. Every day, more than 130,000 employees across the world are blending heart, science, and ingenuity to profoundly change the trajectory of health for humanity. At Johnson &amp; Johnson Medical Devices Companies, we are using our breadth, scale, and experience to reimagine the way healthcare is delivered and help people live longer healthier lives. In a radically changing environment, we are making connections across science and technology to combine our own expertise in surgery, orthopedics, vision and interventional solutions with the big ideas of others to design and deliver physician and patient-centric products and solutions. As pioneers in medical devices, we continually focus on elevating the standard of care- working to expand patient access, improve outcomes, reduce health system costs and drive value. We create smart, people-centered healthcare to help the patients we serve recover faster and live longer and more vibrantly Position Title : General Sales Manager - North 2 Role Overview : Responsible for establishing a relationship with customers and for developing the business in a region for the franchise, in a manner consistent with the CREDO, company policy and goals, and in line with franchise direction. This may involve developing new businesses, growing into new territories and establishing a new dealer network. Develops and implements sales strategies and objectives. Has in-depth knowledge of the products responsible, and a good understanding of other J&amp;J products and service offerings.&nbsp; Has in-depth knowledge of customer's needs and sharpened competitive knowledge and market trends. Through effective leadership, inspires, leads, directs, motivates, coaches and develops sales team to achieve/exceed sales target. Works with all levels of customer management, developing long-term positive customer relationships to increase customer happiness, and build dedication and confidence in J&amp;J Medical as a preferred supplier. Business Overview&nbsp;: Ethicon For nearly a century, Ethicon's products have been in the hands of healthcare practitioners, transforming their work and restoring the lives of patients they serve. As part of the Surgical Care Group of Johnson &amp; Johnson, the commitment to improving and enhancing the lives of patients is fully realized when the products are in the hands of the customers. With a legacy of innovation and industry-leading experience, the company's created new ways to care for patients.&nbsp; By understanding the complex ways in which materials interact with the tissue of the human body, the organisation has created a portfolio of products that advance healthcare across the spectrum of medicine. Every type of tissue, whether skin, fascia or organ, has its own specialized function and needs. Our Ethicon Wound Closure Portfolio including sutures and topical skin adhesives lets surgeons match the specific wound healing needs of each tissue type to the appropriate closure device, giving surgeons and patients the right solutions for the right procedures. Customer Segmentation : Key accounts / Govt Institutions &amp; Nursing homes. Geography: Private Biz of NCR, Uttar Pradesh, Punjab &amp; Parts of Haryana - Uttarakand. Illustrative Responsibilities : Business Financial Results : - Deliver the assigned Business plan for the Region - Achieve Monthly / Quarterly / Annual Business Plan. - Understand customers- needs and market potential, and set direction, strategies and plans to expand the market and realize market potential - Lead senior-level negotiations optimizing contractual opportunities which cement long-term supply arrangements - Analyze sales reports to proactively find opportunities and at-risk, re-prioritize resources to maximize sales opportunities - Establish a monitoring system to ensure compliance with the sales plan on volume, price and value objectives for products - Identify and direct action on tender opportunities through liaison and cooperation with appropriate departments - Meet the AR / DSO target and lead account receivables as per the company policy. Territory Management : - In-depth understanding of current and future customers- needs and translate them into sales opportunities - Direct the expansion of new accounts and account conversion - Work in the field with each supervisor to achieve effective coverage of key accounts; maintain a high level of customer rapport and reinforce the company's commitment to superior customer services - Analyze bold market environment base on a thorough knowledge of competitor's structure, culture, manpower, distribution, capabilities, and weakness, as well as a thorough knowledge of customer's support and preferences for competitive products and services - Base on customers short and long term needs, competitive threats/environment, and current and future market trends, conduct a SWOT analysis for the territory responsible - Based on results of SWOT analysis, set direction, strategies, and plans for the territory/region/key accounts, to achieve dept/functional goals; communicate plans and ensure they are understood by the team and related sales/marketing groups - Develop a sales plan for each supervisor from the marketing plan; set realistic attainable sales objectives by account and product groups, and by monthly/quarterly/annual targets Coach supervisor/individual contributor to the development of : - An effective and efficient territory account coverage plan and customer call plans - The development/implementation of key account strategies and plans for growth" - Conduct regular account team reviews as a basis for challenging and improving both short- and long-term strategies and action plans - Has experienced knowledge of sales process and specialist selling skills to make an effective sales call, to teach others and to improve the current selling process - Sell in-surgery to keep up-to-date on our customer needs and market trends - In-depth understanding of internal organization (J&amp;J) resources, priorities, and needs, relating to the business operations and achievement of sales plan Customer Satisfaction : - Develop and maintain strong relationships with all levels of customers to achieve high levels of customer satisfaction - Research and identify key customer's critical success factors as a basis for identifying innovative sales and service opportunities which will deliver improved customer business performance and healthcare outcomes - Direct the development/implementation of strategies and plans to increase customer satisfaction, confidence, and loyalty - Design innovative customer support services/tender arrangements including E-initiatives and optimal use of company valuable services - Set up appropriate systems, e.g., regular meetings with customers to obtain their feedback and monitor customer perceptions, and use feedback to improve performance - Ensure compliance with the "Customer Complaints Procedure"; customer issues/ complaints are attended to promptly and professionally to customer's satisfaction - Ensure appropriate problem-solving strategies are used by the sales team when dealing with product or service difficulties Internal Business Processes : - Lead internal relationships and processes enabling flexibility and responsiveness in drawing on internal specialists, accessing information and support as needed - Optimize sales results through close alignment and collaboration with Franchise Marketing groups - Use internal resources and own working knowledge of supply chain processes and principles of Health Economics as a basis for seeing opportunities for service innovation - Provide relevant information to marketing and other support departments, to contribute to effective internal business processes, and to support effective decision making and actions across the organization - Work with/involve appropriate functions when developing sales incentives programs - Prepare and submit territory budget, including selling &amp; marketing expenses &amp; Seek prior approval for budget variations - Establish territory expense and revenue budgets for supervisors and monitor to ensure compliance - Judiciously manage operating expenses, (transportation, A&amp;P, entertainment, travel) while ensuring sustainable productivity - Manage the appropriate utilization of resources and equipment - Plan sample and expense utilization to optimize usage while remaining in budget and guidelines, including meeting regulatory requirements - Monitor customer creditworthiness to achieve accounts receivable objectives; ensure accounts receivables are monitored and managed to achieve objectives - Monitor inventory level to meet inventory level objectives; ensure inventory levels are adequate in major product categories in accordance with inventory objectives - Develop/implement a distribution network for assigned territory - Ensure distributor health is as per agreed guidelines - SFE Implementation and Analysis People Management : - Ensure team consists of an appropriate mix of skills and abilities to optimize team performance - Ensure an appropriate succession plan is in place; ensure we have an adequate supply of talent to both the sales and marketing organization - Develop strong teamwork, and cooperation in the team and with other functions through effective leadership - Develop employees to build confidence and empowerment in dealing with customers issues; establish clearly defined boundaries for resolving issues - Investigate and resolve issues which contribute to employee turnover - Use effective interviewing and hiring skills (eg. Targeted Selection) to ensure high caliber recruitment - Ensure compliance with the performance management process for both self and team; conduct a semi-annual performance evaluation of all supervisors; identify areas for improvement based on clearly identified needs of each supervisor - Introduce individual development plans for each team member both as an outcome from performance reviews and for new employees - Develop and implement training and development plans to address areas needing improvement - Conduct monthly training /field coaching to supplement standard classroom training CREDO- conduct feedback and identify issues and action plans, and ensure completion of agreed-upon plans - Conduct monthly meetings with the sales team to disseminate, clarify, and explain company information and review business status Self-Development : - Identify specific actions to improve job performance in specific areas - Participate in nominated training programs - Active self-learning strategies to maintain knowledge - Focused effort to achieve high levels of performance in knowledge tests and competency assessments related to training - Effectively apply new learning on the job Corporate Ethics : - Communicate to the sales team, their individual responsibility towards the CREDO - Participate in the company's Credo programs - Manage business within ethics and values expressed in Credo while actively pursuing business outcome - Relationship with customers based on high ethical standards - Communicate to Product Specialists and implement company policy and procedures on health and safety Qualifications : - MBA from Premium B School (Preferred not Mandatory) - Minimum of 12 plus years of experience in sales with proven track record. - 4 years of experience in people manager role would be preferred. - Preferred people from healthcare and Medical Devices. Please Note : A preferred candidate has been identified for this particular role. The purpose of advertising this role is aligned to our Global Posting Policy and in the spirit of visibility to identify other potential employees / candidates who may be interested in being considered for this position. Are you ready to impact the world? Johnson &amp; Johnson offers an unusual experience to professionals looking for an opportunity to work with hardworking people who share your real passion for caring in an environment that empowers you to drive your own career. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Primary Location :&nbsp;India-Delhi-Delhi- Organization :&nbsp;Johnson &amp; Johnson Private Limited (8080) Job Function :&nbsp;Sales Requisition ID :&nbsp;2005810435W

Delhi

Johnson & Johnson - General Manager - Sales 

Johnson & Johnson - General Manager - Sales  ,Job Description for Johnson & Johnson - General Manager - Sales  in Johnson & Johnson Pvt. Ltd in  Delhi for (12-15) years of experience. Apply Now!

Job Description for Johnson & Johnson - General Manager - Sales  in Johnson & Johnson Pvt. Ltd in  Delhi for (12-15) years of experience. Apply Now!