HR Manager at John Jacobs
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John Jacobs - Training Manager (6-10 yrs)
Training Manager
Location Gurgaon
Requirement :
- 4-8 years of working experience as training manager with excellent communication and knowledge.
Role and Responsibility :
- Training to new hires and existing staff on product, process and behavioral skills.
- Enhancing performance of staff by on job coaching
- Sales and soft skill training for online and offline team
- Regular visits to store for training
- Analysing training needs and coaching to improve individual staff performance.
- Improving overall customer experience at store and online business.
- Publishing training modules on LMS
- Conducting monthly assessments
- Training needs analysis.