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Policy Servicing/Fulfillment - BFSI (10-15 yrs)

Mumbai Job Code: 40143

One of leading General Insurance Company

Profile - Head Policy Servicing & Fulfillment

Location - Corporate Office, Mumbai

Reporting to - Head Operations


- Set up of the policy issuance and fulfilment processes and team

- Actively participate with management on key decision related to centralizing/decentralizing, in-house/outsourcing of functions & processes

- Managing policy issuance for New Business & Renewals across all product lines

- Managing Cancellations and Renewals across all product lines

- Managing printing & mailing function

- Policy Issuance on time and ensuring quality of documents

- Performing Quality Checks as appropriate during entire policy issuance cycle

- Endorsements (customer requests or defects), aim for zero defect culture

- Renewals – ensure relevant data is available and renewal notices are generated on time and handed over to sales


- Team Management

- Communication Skills

- Coordination skills – able to coordinate with vendors

- Analytical skills – MIS related monitoring

- Domain Knowledge – insurance related

- IT skills – Extensive exposure on Office Automation tools and ERP

- Ability to handle volumes in high pressure environments

Interfaces :

Internal - Sales team, Finance, Branch Managers, Contact Centre

External - Customers/Intermediaries/Vendors

Qualification and Experience - Grads + Min 10 yrs exp (at least 3 year’s experience in operations with preferred industry experience in General Insurance )

Interested candidate can send their cv on or else call on 9099077040

Komal Patel
Up Man Placements Pvt Ltd.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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