- Leading a growing team of Client Engagement Associates across various work patterns and ensuring the team consistent delivers high level of support to stakeholders - Build, develop and manage relationships with a variety of clients ranging from senior C-levels to more junior client professions resulting in customer satisfaction, retention, and growth - Introduce JCR services and capabilities to new clients and communicate value to decision makers. - Assisting in resolving client's issues and proffering solutions effective for satisfactory resolution. - Facilitate client calls and engagements in order to surface client priorities and recommend a program of action that drives high value and return of investment. - Collaborate with internal teams to overcome obstacles and maximize the value JCR delivers to clients - Market and supplier risk analysis; Market intelligence and strategy formulation - Perform highly technical research and analytical functions - Identify approaches that address the client's operational challenges leveraging qualitative and quantitative problem-solving methodologies that serve to continuously improve client experience and client retention - Conduct regular retention and bright spot analysis of client book of business that provides insights into performance and key client engagement metrics - Participate or lead team projects and initiatives that seek to streamline activities that support continuous improvement programs

Noida

Jasper Colin Research - Manager - Client Engagement 

Jasper Colin Research - Manager - Client Engagement  ,Job Description for Jasper Colin Research - Manager - Client Engagement  in Jasper Colin Research in  Noida for (5-10) years of experience. Apply Now!

Job Description for Jasper Colin Research - Manager - Client Engagement  in Jasper Colin Research in  Noida for (5-10) years of experience. Apply Now!